Your receptionist needs. Answered.
LawyerLine™ is the live call-answering service exclusively for lawyers, from the client intake experts at Lawyer.com.
Our trained LawyerLine™ receptionists are available to answer your phone 24 hours per day, 365 days per year.
ALL LAWYERLINE MEMBERS RECEIVE THE FOLLOWING:
Expert Intake
With 8 years of referral intake experience, our industry-leading receptionists will provide you with case details of the highest quality for every potential client.
InstantAnswer™
Our receptionists are trained to answer all calls on the first ring, ensuring an immediate response for your clients. Your calls are just as important to us as they are to you.
Detailed Call Reporting
The details of every call will be individually emailed to you shortly after each call has ended. Additionally, a summary of each call will be sent at the end of each day.
Personalized Greetings
All callers will be greeted as if they reached you directly; our staff will be an extension of your office and build upon the brand that you have already established for yourself.
Custom Voicemail
Enjoy the benefits of digital voicemail - easily customizable and instantly receivable (via email and text alert)! Have a record of every call that you receive stored and readily accessible.
Transfers and Announcing
After screening and detailing each call, we will push important calls to your direct line with an announcement (customized by you). We ensure you are always as prepared as we are.
Unanswered leads damage your business - Call on the experts!
LAWYERLINE™ couples Lawyer.com's expert client intake with industry-leading customer service. We will ensure that your callers reach a live expert, feel at ease in a time of crisis, and trust your firm to handle their case.
Your phone etiquette could be losing clients. Did you know:
98%
of clients are turned
off by poor phone skills
80%
of business growth thrives
on phone communications
70%
of buying experiences are based
on how the customer feels
80%
of potential buyers do not leave
voicemail messages and are lost
75% of companies believe customer service is a way to differentiate from the competition. And because 78% of consumers bail on their intended transaction because of a poor service experience, you could be hurting your reputation in addition to your bottom line.
The average in-house receptionist earns a salary of over $30,000 per year. If you are in need of live-answering services or want to explore solutions beyond your current phone answering method, click below to learn more about Lawyer.com LawyerLine™.
