Beagle, Steeves & Ridge, LLC

Have been trying to have decent customer service for weeks. The lawyer never reached out, lack of communication. Mind you, I tried to reach out several times for the status of paperwork and every time I was given a deadline that they couldn’t meet. Come here if you have time to waste!

Attorney Tomas is totally unprofessional, uncommunicative, essentially NOT interactive. For months have tried to get a call back, or Email with no response. Her assistant Maria, takes my information and concerns, and Still no response. I have worked with Attorneys for years. This is the WORST experience and total unnecessary.

I had the MOST INAPPROPRIATE interaction with the secretary! This is why…. We made an appt back in Aug and unfortunately, we had to cancel a few days before. When I cancelled, the woman that answered said that we weren’t even on the schedule for today and my Fathers Will wasn’t on file there. (I verified I was calling the right firm.) Yesterday, I called on my Father’s behalf to inquire about the Will. I explained my Father is non-verbal due to Cancer and told her what was said to me in Aug and asked if they could see if they had his Will on file. The secretary said she would look into it and call me back. She called back and informed me that they didn’t have the Will on file because my Father took the original. I thanked her for the information and told her I’d talk to my Father and get back to her later. That should have been the end of this transaction, right?! Welp, here is where the inappropriateness comes in… The secretary, Marie(a) Walker, decided to call my Mother, and tell her that we were a “no show” at our meeting on Aug 8th (it's Sep 28th.) My Mother is now on defense and asked Ms. Walker why she was calling over a month later… they seem to have got into an argument and Ms. Walker ended up hanging up on her. Once I heard about this random call home, I called and spoke to Ms. Walker, who was now being rude, and I told her that I didn’t understand why she called my Mom and now everyone is upset. Ms. Walker tells me that she spoke to the attorney, and she can’t give me any more information. (I wasn’t asking for any additional information) I asked her for an email address so my Father could communicate with the firm directly. She laughed and said that emailing wouldn’t work but eventually gave me HER email address. Does it stop here? NO! Ms. Walker called my Mother AGAIN and told her that I keep calling the firm and asking for a copy of my Father’s Will. I’m not sure why she decided to lie to my Mother because what Ms. Walker didn’t know is I have a copy of the Will. Again, this made my Mother upset because she didn’t know I was making the inquiry for my Father so she started to argue with Ms. Walker because this phone call is so random and why would I ask for something I have a copy of etc. I never asked for anything other than if they had the Will on file. Ms. Walkers actions were 100% inappropriate and should have never happened! We are taking our services to a firm that has respect for it's clients.

VERY unprofessional, rude and straight up ignorant. Ms. Thomas does not care about her clients or community. Don’t waste your money.

If I could leave less than one star I would. I have never spoken with a team more patronizing, and unprofessional as they are. Their lack of urgency, and their procrastination has led to my dropping them as my legal team. Good luck if you choose this route.. you’ll be waiting a while.