Cawthorn, Deskevich & Gavin, P.C.

Very disappointed. I called today and spoke with a very mean receptionist named Sandra, to see why I had a $5.55 toll violation and they are charging a $100 fee for the collection. She admitted that they had the incorrect address on my statement and she said that because I am verbally calling them that the statement had been properly sent. She said they will issue me a summons for court. I asked to speak with the partners of the firm, Mr. Deskevich, Mr. Gavin or Mr. Harris and she said I am not allowed to speak with them and refused to connect me to them and hung up on me. As a business owner with a 4.9 google rating with hundreds of reviews, this type of treatment is ruining the reputation of your personal injury law firm. Sandra, being the receptionist, by not properly transmitting communications to owners and threatening court summons is practicing law without a license.

This firm informs me of a collection but has yet to to give me a call back. The receptionist is no help at all & continues to let me know that she just answers the phone. She sends me to a voicemail box every time in which I leave a message but never hear anything back. I tried calling multiple times. Due to my failed attempts, I tried to take another route by leaving a message through their website. That didn’t work neither. I am absolutely convinced they just want to send me to court!

I just called and spoke to someone who answered the phone - I think her name was Melissa and she was very kind to me and helped me get to the correct person I needed to speak with. Thank you again !

The staff is complete trash. The lady who answers the phone calls are completely garbage. She’s mad disrespectful, rude & doesn’t know how to conduct herself in a proper business, oriental fashion. She has the iq level of a 1st grader, I’ve met children that can fluently answer questions respectfully and quickly without getting mad. Do your job, all she doing is answering calls, pulling up accounts, and communicating to clients that needs more info. And she can’t even do that pure trash that needs to be thrown away and she knows exactly who I’m talking about. Not even worth the energy of 1 star you rude, worthless waste of time and life it’s self.

Personal injury case was handled by Charles Gavin. In short, save your frustration and find an attorney that will help you by diligently seeking to meet your needs, fight on your behalf and not hang you out to dry. He failed to make our interest his number one priority. By the way he handled the case, it was apparent he saw the case as a way to make easy money. When the time came to put the effort into fighting on our behalf, he was often absent. Difficult to get him to follow up with emails/questions/calls for weeks at a time. Very frustrating to work with. Without prior notice, he told us if we don't close the case and settle within a week, we would receive nothing. This lack of communication on Charles Gavin's part left us with no option but rush to sign on the line. Settlement was reached. We are now receiving medical bills from 8-12 months prior to the settlement being reached. All the other bills were paid for through the insurance claim. Gavin says we are responsible for these bills. Odd that 10 months after the visits the bills are are from we randomly get these bills. Again, dropped the ball and failed to communicate to us the need to at least check to see if they are any outstanding bills. It is also odd that we got the first bill for this 10 months after the date of the visit. In short, save your frustration and find an attorney that will help you by diligently seeking to meet your needs, fight on your behalf and not hang you out to dry.