Fenton & Mcgarvey, P.S.C.
Reviews

this is by far the worst company i have ever dealt with in my life. its not that they are a debt collector, thats what they do, i get it. However, the level of disrespect they treat people with is not ok. they will talk to you like you are a pos and they are the all mighty.
Debt was paid in 2017 and I have paperwork to prove. May 1st of 2018 Fenton & McGarvey placed a bank levy against me and wiped out my checking account. They will not return calls nor do I ever get to speak with a real person. I have sat on hold for the next available person for over 2 hours on 3 different occasions and have left at least 15 messages on their voicemail. This company is awful. I'll give them the rest of this week more week then I will seek the advice of a competent lawyer to get this settled. I dont understand how they can legally still be in business with the many complaints against them.
Not interested in payment plans or auto-drafts. They bypassed sending me letters and sent one to my employer instead over a debt my ex incurred in my name. He left me with our kids and his bills, and I woke up to find my bank account drained by this company. My rent is due and my kids and I are facing eviction after they garnished child support from my account. I never received a notice to appear in court or defend myself or work out a plan I could afford. And this was after I had already paid HALF of the debt owed. They prey on people in debt, lack human faculties that would allow most debtors to negotiate based on circumstances, and there isn't even a paper trail of communication with them. No notices in the mail, no phone calls, no receipts of payment. I couldn't even get my account number from them to pay online, and it won't accept payment online or disputes without it because they don't accept a dispute. They are disgusting thieves.
I'm not in collection. But I'd Stay away from this FIRM! As an employer Received a check for a team member who wasn't ours. Called them to report. Suggested they double check before sending out a check to the wrong franchise. Customer service person responded (with his mouth full of something) "I suggest you chill out." Wow - real professional!
I haven't had any issues with them, they've been easy to work with and were understanding when a family emergency occurred that consumed my income for a period of time. I've been making my payments on time for almost 2 years and have had zero issues or complaints. I was able to change my payment amount around without issue and was given a pretty good payoff deal. This is a debt collector, they aren't meant to be your pals, but for a debt collector I've gotta say. Not too shabby, appreciated the professionalism and courtesy throughout the entirety.nnUpdate to review based on recent interaction. I had this account paid off in FULL on 11/14/2017 and i was then billed again on the 17th of this month. When i called to get a refund of the amount that i was billed, i was told that they will not be reimbursing me for the amount even though they have now taken more than the agreed upon amount. I have already contact the better business bureau to have this resolved, but thought that it would be good to put this out there.