Ge Consumer & Industrial

Thank you Ge Appliances for 20 years of continued excellent customer service and support. You’re always there whenever we need you. We are proud to offer your products to our clients. Your response time is always quick. Your technical support is top notch. The quality of your products is second to none the result of many hours of brilliant engineering with the latest in design and innovation. You get 5 stars all the way! Congrats on your 115 years anniversary and cheers to the next 115 years we look toward to continuing to do business with you.

In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door. I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it. I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GE's consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse. Thank you Stephen W Arnold

Wow dont expect friendliness here. From the Guard shack to shipping. Entered guards shack. and Guard was very short with me. Dropped my trailer came to shipping. As I stood at the window where I greeted them with hello beautiful's and handsome. Not one person acknowledged me. Not one person even looked. And proceeded to let me stand there for 10 min. Til someone came around the corner and seen me...smh

Easy delivery. Got here 10:40 pm and my appointment was 8 am the next day. They gave me a door and let me take my 10 hour break. People are nice and helpful as I was looking for the right building. Truck entrance: I-265 take exit (15) and it will take you straight to the truck entrance on the right.

In and out Love this place.