Heard Robins Cloud & Black LLP

I'm not a big person in the world and I don't have much money but this law firm has treated me with the most respect. They call me Mr. Ford and all the nice sounding stuff. I have called several times and I have received calls back every time. I worked with this law firm and assisted them in all areas they had questions about for my case. If they said they needed medical records, guess what? I went and got medical records. If they said they needed prescription history, guess what? I when to my pharmacy and got the prescription records etc. This law firm tries to help even though they are working from a blank slate and know nothing about the injuries sustained. You have to help yourself in some matters before anyone else can help. I did what was needed to be done and the benefit is... G;) 777

Valentina Diaz was completely rude when I asked her questions regarding my settlement. This process is completely foreign, so you have to put trust into who your dealing with. She was not only condescending with her responses, but sounded completely inconvienced by me. Customer service was perfect until the settlement amount was determined, now it's like they don't care or have the time for the follow up questions.

I work in a doctor's office and received a phone call from their office. They misrepresented (lied) stating they were calling from "Dr. Robins Cloud" office looking for medical records on a patient. This is a HIPPA violation and against the law for me to give them information on any patient's without a signed release form from the patient. There is a small fee for medical records for attorneys. Apparently they think lying and violating patient's rights in order to not pay this fee is appropriate. Needless to say, they did not get the records.

Worst business ever. Just a slick lawyer that will take your money.