Hutchison & Steffen

Reviews

I was referred to this law office by my CPA who highly recommended them, I wish I could say the same. I started by speaking with Jason who assured me I could have my employee handbook revised with 90 days. (this review is 1 year later) Jason said because I was a small business they would bill me by the hour vs having a retainer. He passed me off to a lower level attorney I believe her name is Astrid, most of the time I spoke to Anthea who is very nice and tried to help. I paid $300 for my initial consultation which I wish I could get back as it didn't do anything for me. I paid another $500 to receive my handbook in February with the promise of delivery in one week. When I called to ask about it a month later they tried to tell me I hadn't paid them, once I sent the receipt then they wanted to talk to me again, I am assuming she didn't remember what we discussed and didn't make the edits to the document. Ive called over and over never getting through and have had more than three phone calls scheduled which I have been NO SHOWED. If you value your time and money this isn't the legal company you want to have. If you have a year plus to wait on no showed appointments and documents to be not delivered, give them a call. I hope someone paying attention to their marketing starts to communicate to the owner of this business due to their lack of follow through on reviews. I see their yelp page has a 2 star review and google is at 4 stars, although the 1 star reviews have no responses. It appears they don't care about their clients.
Theyre evicting me but they were very cordial and actually quite helpful in providing the knowledge of their constraints and letting me know what kind of time frames inhave to get their money together. Even after i was rude to her the lady was still polite and helpful and patient with my attitude and discomposure. Minus 1 star only cause they are the evicting attorneys and ya know cant give 5 stars for making me leave.
We would highly recommend this firm to our own family and friends. We had EXCELLENT communication from our attorney Rik Wade! Mr. Wade provided exceptional representation throughout a difficult and complicated case, which lasted an entire year. His hard work (even spending one ENTIRE Saturday with us and communicating with us after hours when necessary) was greatly appreciated! Always professional and courteous treatment throughout this firm; from our attorney and his assistant to the accounting and front desk staff. The easy, convenient online payment portal is very helpful. THANK YOU MR. WADE, ALLIE and HUTCHISON & STEFFEN!
UPDATE: Since paying in full over 13 months ago, I have been rebilled in error 3 times. Complete with eventual apologies, they now want a service fee for their mistake. SUE ME. will (NOT ANYMORE) always call Hutchison and Steffen my home for all matters legal. No one else..
I have never been treated so poorly by a law firm. Without even hearing case details MADDY had one of her assistants call me to tell me they don't take that kind of case. NO DETAILS WERE GIVEN. Then she attempted to give me a number for another attorney and it was a FAX number. I would not recommend this law firm for anyone!