Kristin G. Kozlowski, Esq.

Title: Disappointing Experience at Kristin Kozlowski's Law Office My visit to Kristin Kozlowski's law office was notably marred by a distressing interaction with the receptionist, Amy, which overshadowed the purpose of my visit. While I had limited interaction with Kristin Kozlowski herself, as my visit was primarily to facilitate a meeting for my children, the encounter with the office staff left much to be desired in terms of professionalism and courtesy. From the outset, Amy demonstrated a lack of basic people and communication skills that one would expect in such a sensitive and client-focused environment. My attempt to discuss the coordination of appointments and the importance of open communication between all parties was met with aggression and agitation from her side. Instead of facilitating a constructive dialogue, Amy took a defensive stance, asserting that it was not her responsibility to mediate or improve communication between myself and my soon-to-be ex-husband. Throughout our conversation, she consistently interrupted me, employing an unprofessional tone and language, including the use of profanity, to express her annoyance. Such behavior not only hindered any potential for productive discussion but also contributed to an already stressful situation. This experience was disappointing and not at all what I expected from a professional law office, especially one dealing with sensitive family matters. The lack of empathy, professionalism, and basic respect for clients' concerns raises serious questions about the overall client service and atmosphere at Kristin Kozlowski's law office. It is crucial for legal professionals to remember the importance of every interaction and the impact it can have on their clients' experiences and perceptions.