Law Offices Of Burr & Reid

Have been paying off pretty large medical debt and am almost done, however now their website won't show up and no one will answer the phone! What gives?! If they went out of business why aren't clients notified? Expecting to get a letter from another agency telling me I'm in default. Very frustrating and unproffessional!

Paid $1500 3 weeks ago for a hospital bill that was one day late and sent to collections. Received the letter from this company and paid in full that day. When I called 3 weeks later to ask for proof of payment I was told they don’t send receipts. Once I explained that I’d paid them $1500 and I need proof of that or else I would reverse the charge through credit card company they agreed to send paid statement. The female representative was rude and totally unprofessional.

Have called seven times so far. Trying to make a payment for my sister. My sister's account was inappropriately turned over by the Guthrie clinic in Corning, NY. I've been disconnected twice; and no one seems to answer during the day. To top it off the $30 ish dollars isn't even owed. She has Medicare and Medicaid to cover all of her medical bills. Out of seven calls I've talked to a person twice, first time they would take the payment because I had her birthday off by. A couple of days. Then just now they wouldn't take the payment because I was unsure of the exact amount. Having left the piece of paper I wrote down the amount on at work. They really are not someone I would recommend to do collections for me or my company or anyone's company.

Who would EVER give any collection agency a 4-5 Star rating? Well anyone who's being collected from anyway!!! I tried calling them today to make my required monthly payment on an old disputed physician's bill (good luck trying to dispute any type of physician's billing)...and tried 4 times. 3 times I got: "The # you've dialed is not in service." ...and 1 time it rang some 20+/- times w/no answer! So...Maybe they've gone OOB!!! ???

Awful company , I did not realize I had the debt and instead of making a phone call . They just put this on my credit. To make matters worse it was a medical bill , I paid with an FSA and was accepted at the time of payment kicked back weeks later . Still no phone call , just put it back on my credit. Now they never answer the phone. This is criminal....