Kaplan Law Offices

The reason why am giving it a 5 star its because of Wendy. When you call, ask for Wendy - she is amazing and treats you like a human being. There are so many options when seeking legal Representation and sometimes attorneys forget how important customer service is. Again, thank you Wendy for always taking the time to assist me - and yes its your job, but some people do it only half way. ????????

Great Law Firm! They were able to help my family and I with a case and we are very satisfied with their service! They have great attorneys! Secretary Xiomara is a great secretary, very helpful and knowledgeable!

AVOID THIS FIRM AT ALL COSTS! I have been a loyal client of Ms.Vivian Riddick's for well over a decade. When she worked for the firm prior to Gaiawer & Kaplan, she informed me that she was leaving them and going with a new firm, to which i followed. I've sent Graiwer & Kaplan well over 25 potential/new clients. Ms.Vivian Riddick has represented me in a total of 3 work related cases. In the past i believed in her work and viewed her to be an honest person. First, I thought she actually cared for her clients. I am now seeing her for who she truly is. She is unprofessional and quite frankly, rude at times. She uses profain language when she speaks to me in general and has disrespected me by yelling at me over the phone when she doesnt agree with my requests or concerns. She is now displaying this type of behavior toward me because i have questions, and concerns about the status of my on-going case. She hasn't returned any of my calls or emails. Fabiola, her legal secretary, also doesn't return phone calls nor emails. I have made attempts to speak with the "higher ups" Grawier & Kaplan and Accosicates, in which the front desk then places me on a brief hold to when Fabiola then appears on the line. Again, no Ms.Vivian Riddick! My doctor has reached out to their office countless times, in my presence, and ALWAYS gets their voice-mail service or verbally leaves a message with the receptionist. My doctors have yet to be paid for the services rendered. My doctor has also requested medical reports and CT scans in order to properly treat me and all my injured body parts, which she's NEVER received from this firm. Unfortunately, my now former doctor, was forced to decline futher Healthcare and PT because of this. I don't understand what the reason for this is, but I am always told that Ms. Riddick WILL return my call. I have no clue what is going on with my case. I am totally in the dark about everything. When I've asked her questions in the past, she deviates and or gives me false hope. When I've reminded her of what she's stated previously, that is when she begins to raise her voice and speak to me like a child getting disciplined. She back pedals on alI that she's stated. Ms. Riddick is aware that i refuse to settle for the amount she claims has been offered by my previous employer.i have made this very clear this to Ms Riddick. That is when she begins to display rudeness, frustration and contradiction over the phone. I DID NOT consent to any settlement nor do I have any knowledge on the status of my case. I will not stop here, I will be taking this to BAR Association!

Thank you, Attorney Vivian Riddick! Ms Riddick has continued to manage, counsel and advocate on my behalf during my workers comp case! I’m grateful to Graiwer and Kaplan for Ms Riddick!

I finally close my case and I want to say thank you so much for all the work and time you guys are amazing and the staff and special thank you to xiomara Mendoza for all you time and work in my case you are a such a great person I will definitely recommend this office to help you in any case ???? I m so happy they helped in everything and fights for my rights .