Law Offices Of Reiko J. Hicks

I am not sure what type of law office REIKO runs, but her office is not responsive once you have had their interest and they become non responsive, arrogant and not interested in doing the legal work you need. To top it all off, they are not concerned with wasting your time either.

Reffered through my legal plan I had called everywhere looking for an attorney that is knowledgeable to handle a special needs conservatorship..no one in San Diego could help out on our list until we contacted Mrs Hicks and Mrs Quintero. They both have been wonderful. Eventhough I'm outside of their Riverside area they normally do business in they handled our paperwork correctly and managed to navigate the differences in procedures in San Diego County and courts during covid. Any questions I had I sent an email to Regina and within hours I had a response. Conservatorship went through without any hiccups and minimal work from me...as a special needs mom thismeans a lot.

I Emailed Reiko J Hicks office, specifically Regina Quintero, to set up a phone appointment.The referral was from the Employee Assistance Program/CLC at my place of employment. Reiko J Hicks office never emailed me back, I checked my Spam folder to make sure. I guess business must be good. CLC has been informed of this office's poor business practices.

If I could give zero stars, I would! I had a phone appointment sheduled for 7/3 at 11 am, which they confirmed the day before. They did not honor the appointment nor did they contact me to notify me, explain why, or reschedule. Keep in mind, they also had my email. They totally blew me off. Totally unprofessional! After they failed to honor our phone appointment, I attempted to call, left voicemail, and emailed, no responses. I was able to get through on the phone about 4 hours after my appointment was supposed to take place and the attorney was rude, lied and insisted she called me, interrupted me like a child repeatedly to tell me I am wrong, that she called me when she did not. She then placed me on hold telling me she would verify my phone number but after waiting over 10 minutes I just hung up. She is arrogant, rude, and unconcerned about customer service. She is dishonest and possibly incompetent. Do yourself a favor and look elsewhere as it would be hard to find a less professional, more impolite person. If she can't dial a phone number correctly, or admit she may have dialed the wrong number, do you want to trust her with your legal needs? Keep in mind, her assistant called me the day before, so they did have my correct contact info. I was referred to her by a legal service that I pay for through my benefit package at work. I have started the process of filing a complaint with them (Hyatt Legal Group) in hopes of having her removed from the list of attorneys. She will not be able to provide evidence to refute any of my claims and I challenge her to try! Meanwhile, I am still in need of services (a will/trust to protect my child) and a week has passed. This could happen to you!

I really wanted to leave 0/5 stars but that wasn’t possible. Reiko is extremely unprofessional. You will never hear back from the attorney unless it is to collect payment. God forbid you have a question about your case; she will never get back to you! Try your best to steer clear of this firm!!