Maddox & Laffoon Ps

This law firm is amazing not only for their empathy and unique ability to tailor to anyone needing help but also their efficiency and effectiveness!! Jen freaking ROCKS and is a wonderful resource, she got me info on what I felt I needed in a very non/judgmental

They did a great job on my case, loved having them represent me.

I spent many hours and days trying to hire them to represent me for my disability case and in the end they wouldn't let me hire them until I had rounded up all the paperwork for them. I have traumatic brain injury which is why I am disabled and told them I needed help and they said that I would have to gather all the information myself. I have had other lawyers for disability before and they ALWAYS have done the paperwork. I find it really messed up to make disabled people looking for help do all the leg work so you can take 30% of their money. The lawyer herself was really nice and helpful when I spoke with her but as soon as a receptionist became my point of contact it came down to me having to do EVERYTHING just to hire them. Would have loved to work with the lawyer as she was very nice and accommodating but having such a crazy barrier to entry as making the disabled clients that are paying you do the leg work is unethical to me. EDIT: After I wrote this review the receptionist called me back to have the lawyer get on the phone and talk down to me, demean me. Literally saying, "im not here to talk about what happened or argue, do you want my help or not?" I explained that all I wanted to do was explain my experience with her staff and move on if she was willing but she kept interrupting me dangle her help over my head. I am shocked at the way the lawyer treated me and her lack of ability to listen to a complaint about HER staff being negligent and rude to disabled customers. Additionally she "didn't recall" 2 of the 3 previous conversations and constantly interrupted me to say she never said certain things. Just really really wild experience all around, no accountability, no apologies, just her trying to act like shes above me and I should be begging and gravelling to her and her rude staff. Funny cause if you read my first comment, the THREE conversations I had with her went great. Really weird that out of no where she denies having them with me. I would not recommend anyone hire this law firm for anything, let alone something as sensitive as disabilities as they have ZERO social skills when working with the disabled and just as little compassion. Very happy I got to see how they act before paying them anything.

Great assistance with my disability claim. Highly recommended

Everyone thus far is very warm and professional. I don't feel like another dollar sign. I appreciate their compassion and support. They help to make me feel human in a process that has been a little difficult. I am grateful for my friends referral. I will be referring their services no doubt.