Michael J. Freeman

Reviews

Dr. Kenneth Wallace is now there as Dr.Freeman is retired and he removed a cyst on my daughter’s eye lid he did so fast I didn’t spend more then 20 minutes even less and 3 stitches but because was so fast he stitches some of her eyelashes together. Today we went to removed the stitches and the nurse cut some of her eyelashes. I’m not going back there is this doc. Still they’re very rude and ready for the next patient.
Terrible experience compared to my first visit with Dr Freeman who is unfortunately now retired. I've had a small growth I needed removed and held off on it for nearly two years whilst working out west with intention of following up with these guys as my first experience was great. The office is somewhat off the beaten path and the GPS took us to the wrong location. I called them to inform them I'd be a little late and we were trying to find them. The snooty receptionist said that as I was 15 minutes late my appointment was canceled and I'd have to reschedule. Told them I'd withheld getting it done out west to follow up with them and if that's the way they play I wanted nothing further to do with them.
This practice has really changed since Dr Freeman retired. You used to come in and barely have a seat after checking in and you were in the back being seen. Now the waiting room is filled with folks waiting on appointments waiting long after their scheduled times. Hopefully they will get it back together.
I wouldn't go back again,the office women complain and laugh about patients after they leave or talked with them on the phone,the one bathroom is dirty and gross with no paper towels and the appointment was late by 45 minutes.The Dr.came in after the medical assistant used her wolverine nails to type something on the tablet and he put his bare hands on my lip and eye with no gloves and just walked to the next room.I saw Wallace not Freeman.Also,the waiting room chairs are very dirty.
Not happy with this office, the PA I was seeing left and Dr Wallace took her patients, he is not very pleasant and I've been trying to get my records for a month so I can go to VA, they never answer the phone and when I leave a message sometimes they call back and leave me a message and I've told them several times what office I would like to pick up my records and nothing happens,