Sedgwick Detert Moran & Arnold

The first woman I spoke with, was very quick speaking and not articulate. She became rude after I had to ask her to repeat herself. She was even more rude if I didn't ask her to clarify and didn't answer appropriately. I also have never received an email that I can find to let me know the status of my claim. I can only assume I am ok, because I am still on the schedule at work. When I last checked the status of my claim at work, my missed days were pending. I attempted to call, however the wait time is always and hour or more. Normally during that hour I get disconnected. I am aware with the pandemic the work load is horrendous, however with my job on the line, I will say perhaps you should hire more staff during this time. I am certain people are seeking employment.

I have had to use the short term disability a few times in last 5 years. It is one of the most difficult processes just to get your money. For example I had all my paper work in by first part of March after being out starting feb 1st and today I just received 2.5 months pay in an overnighted package.

They helped me alot with Covid claims for work! Super easy and fast! I didn't even know how to use their website and it was easy enough to just follow along!!! Calling is a pain. I suggest not calling unless you have to.

They promised to compensate me. I received a claim number with a promise that my claim will be taken care! They do not answer their calls. And lie about reimbursement! Very unprofessional! I will never use Best Buy again. Sledgwick is their insurance company

My situation maybe different than yours keep that in mind.