Sutherland Global Services, Inc.

WORST COMPANY I HAVE EVER WORKED FOR.I WORKED THERE FOR 5 YEARS AND THEY ARE SO CORRUPT! I WAS TOLD OVER VOICEMAIL I NO LONGER HAD A JOB THERE. I HAD INTERMITTENT FMLA AND I WAS NOT ABLE TO MAKE IT IN BECAUSE OF MY CONDITION. THEY CAME UP WITH A NEW WAY OF CALLING IN SO THEY COULD TRACK YOU, SOMETIMES I WAITED 45 MIN HOLDING JUST TO CALL IN. IF YOU DIDN'T, YOU GET WRITTEN UP. THEY DECIDED SINCE I WAS TOO PHYSICALLY ILL AND COULDN'T CALL THE CALL IN LINE. WHICH IS THE ONLY WAY TO GET A HOLD OF ANYONE, NO EMAILING, NO TEXTING. I HAD SLEPT IN PAST WHAT TIME I WAS SUPPOSED TO BE THERE. BEFORE THIS DAY THE RULE WAS YOU HAD TO CALL IN AT SOME POINT SO OT COULD TRACK YOU, IF YOU HAD FMLA. OUT OF NO WHERE A NEW RULE WENT IN EFFECT THAT ONLY AFFECTED ME, SINCE I DIDN'T CALL IN BEFORE MY SHIFT STARTED, WHICH I CALLED WITHIN 5 MIN OF IT STARTING I WAS BEING LET GO THE VOICEMAIL SAID. I BET IF I MADE A SALE THE DAY BEFORE THAT WOULD HAVE NEVER HAPPENED!!! THAT IS HOW CORRUPT IT IS, SO IF YOU ARE MAKING YOUR TEAM MANAGER AND MANAGER ABOVE THEM MONEY YOU CAN DO WHATEVER YOU WANT! IF YOU ARE NOT MAKING. THEM ENOUGH THEY FIND OR MAKE UP A REASON TO GET RID OF YOU. I SAW IT HAPPEN THE 5 YEARS I WAS THERE. AT THE TIME MY PARTNER OF 7 YEARS AND THE PERSON THAT RAISED MY DAUGHTER PASSED AWAY 2 MONTHS BEFORE. It WAS ACTUALLY A LOT WORSE THAN JUST THAT ALSO. THEY DID NOT CARE AT ALL, EITHER MAKE ME MONEY OR YOU ARE GETTING FIRED WAS WHAT I WAS TOLD! I KNOW MANY PEOPLE THAT RECORDED CONVERSATIONS WITH THE MANAGER AT THE TIME THIS ALL HAPPENED BECAUSE OF ALL THE THINGS HE WAS DOING. HE WAS PLAYING GOD! THE 1ST 3 YEARS I WILL SAY I HAD THE BEST MANAGERS EVER. IT WAS GREAT UNTIL THEY GOT RID OF THE BEST MANAGER THE AT&T PROGRAM EVER HAD. THE MANAGER THAT TOOK OVER IS ONE OF THE WORST, PLAYED FAVORITES AND DID STUFF HE WAS NOT LEGALLY SUPPOSED TO BE DOING, (SO BAD I WOULD HAVE OTHERWISE GIVEN 4 STARS FOR PREVIOUS MANAGEMENT. OVERALL 0 STARS for COMPANY) HE LOVED PLAYING GOD WITH SINGLE MOTHER'S ESPECIALLY!! SO THANK YOU SUTHERLAND FOR WASTING OVER 5 YEARS OF MY LIFE THEN STEALING MY VACATION AND SICK TIME I EARNED 4 DAYS AFTER I RECEIVED IT. THAT IS EXACTLY HOW YOU TREAT AN EMPLOYEE THAT HAS BEEN WITH YOU FOR OVER 5 YEARS AFTER THEIR LOVED ONE HAS PASSED AWAY SUDDENLY, LEAVING THEM TO TAKE CARE OF EVERYTHING, BEING A SINGLE MOM NOW THAT HAS TO TAKE CARE OF A LITTLE GIRL THAT IS TRAUMATIZED. YOU FIRE THEM BECAUSE THEY DIDN'T GET THAT SALE!

I worked here for 3 weeks, 17 years ago. I still have occasional nightmares about those 3 weeks.

Good place to work if your looking for short term or long term employment. They offer 401k and paid time off after 90 days.

The "Outback" restaurant is located here and many surrounding stores and many more restaurant's, also RIT college extension is here.

Great place to work