Teruya & Sterling Attorneys At Law

We went to this place because someone gave us a coupon for a free consultation. We needed a consultation for immigration, and the person who spoke to us told us that the best way to get a consultation was to enter into a contract. This way, not only would we have access to the “team” of lawyers, but we could also use the lawyers for representation if needed. However, since we didn’t need to submit anything to USCIS, we thought this was unnecessary and expensive. Despite this, the person insisted. We proceeded because we thought that by paying the steep price, we would receive good service. Once we signed the contract and paid the initial $1000, we were never able to get the consultation. They asked us for documents a couple of times to submit the case to USCIS via email, even though we clearly told them we only needed a consultation. This scared us a little because it indicated they weren't well organized. We repeatedly requested to speak with a lawyer but kept getting transferred. They never called us back. We only received emails about payments, which they called “a courtesy.” We continued making payments, but after months of receiving no callbacks or any service, we started panicking, as we had never been scammed before and didn’t know what to do. We decided to stop making payments and called them asking for an explanation. They told us we could only talk to accounting because we had stopped the payments. Then we realized they just wanted to get as much money from us as possible without providing any service. We were robbed. They denied any refund and gave us a completely fabricated explanation of the expenses, which shows again they have a chaotic operation (check the picture for details).

Paid so much money to have my dad’s case denied because they made a mistake not sending very important information, the only time I saw the attorney was when she told me how much I had to pay and after that I had multiple paralegal. After the case was denied I decided to collected my own proof and hire another attorney that won my dad’s case.

Talking to them is like talking to an NPC, they don't return calls, they are unable to answer basic questions. Once they take your money they don't care about your case, your family, etc. Looks like they have been gaming the google review system, with raffles. There is no way that a place like this is over 4 stars.

Absolutely the worst lawyer we could have chosen, dragged my DIVORCE case on for 3.5 years… and the divorce was mutual with no issues and no disagreement, they failed to contact me on numerous occasions and when I contacted them they would just pass me around to all the assistants and hang up, then complain and threaten to stop representing me after taking a payment of $500 on time every single month FOR 3.5 years! Mrs sterling is incredibly RUDE and does not let you speak with her. She will continue the case over and over even if there is no reason to, due to their neglect to file paperwork on time! I would not trust this law firm. They are all about being paid and zero representation.

Very professional, helpful, and friendly. Everyone was nice and respectful thank you so much for your help