The Coulter Law Firm, LLC

These people are so rude. It makes no sense. They told me everytime I call them it is charged. She calls me back and she said it was 19.00 for me to talk to them because I have been on the phone 19 mins. They are rude beyond belief. It's sickening. fees for every damn thing. Seriously

Julie does not have customer service skills, I called to ask her info because I was trying to make a payment and hadn't received anything on the mail and she rudely answer to look it up on the website, I got that answer after calling 4 times and leaving voicemails.

Most of the representatives have been helpful and pleasant at Coulter & Sierra. I've had 2 conversations with Julie and she has the personality of a gnat. She's rude, short and overall unhelpful. I realize that they collect outstanding debts BUT Julie should learn some customers service and to treat people with respect. People have various reasons and sreessors why they get behind on obligations. However, the collection of that debt should not add to the stress IF you want to resolve the account. It is unfortunate that one sour acting employee can taint the reputation of a solid company.