Conboy Mckay Bachman & Kendall, LLP

I chose them by default to handle my mother's estate when she passed because they were the ones who helped write her will. They've dragged their feet on this for THREE YEARS. I've been passed around from paralegal to paralegal as they seem to come and go from the firm very quickly. Any time I call or email they're always very rude as if I'm imposing on them by requesting they do the job I have hired them for. After trying to contact the most recent paralegal I had been working with I found out she had left the firm with no notice to me. I called the firm to see about having someone else assigned to the case to finally finish it up and apparently this office is now closed. Unsurprising considering how atrocious my entire experience has been with them. I wouldn't recommend them to my worst enemy.

We bought a lake house and we almost lost the house because our attorney didn’t read our email about making a cash offer and waited over 2 weeks trying to contact the bank instead of reaching out to us. After we sent a check for the purchase she returned $5,000 saying we overpaid. A week later we were contacted by our realtor that we owed that money back. She was aggressive and unhelpful for most of the process. I would never use them or recommend their services. I asked for a refund and no one ever got back to me about that. One huge disappointment!

This review is long overdue. I got divorced a couple of years ago and Mr. Porter made it all happen very quickly and painlessly. I received a consult and was able to ask any and all questions to make sure I was in the right hands. I had previously went to another law firm in Watertown where I received zero consult but was expected to pay a $2500 retainer to find out the next steps. I am so glad that I found Mr. Porter. My divorce was finalized within 3 months and I was kept in the loop throughout the entire process. The paralegal, Rhonda, that worked for him at the time (not sure if she’s still there) was wonderful as well.

Potential clients beware. We called this law office and asked if they represent home sellers during closing and asked to see a retainer. The retainer stated that an extra charge would be applied if closing is outside of Jefferson county even though they have an office in St. Lawrence county. We decided that they did not fit our needs and decided to NOT hire them and no contract was signed BUT they sent us a ridiculously high bill anyway! They can’t produce a signed contract! If we receive another notice, we will sue and this will alert their malpractice insurance. We will also report them to the NY bar association for whatever rule this violates.

After using this office satisfactorily for a property purchase, went into the office to request a referral to another lawyer who could represent me in a specialized law field. I encountered extremely rude personnel who refused to assist me in any way. For a law office that proudly posts our (clients) rights in their lobby, they seem to have forgotten that I was a client. Past tense. I will not use them again.