Dyches Law Office

I called the office on May 19th to get a living will done. Secretary advised she would email me some forms to fill out and someone would contact me soon. Forms were emailed to me and completed on 05/20/2021. No one called or emailed me for several weeks so I called the office on 06/11/2021. I asked about the service I requested and she did not know what I was talking about. I advised her forms were sent to me on 05/20 and were emailed back that same day. She then goes on to say they had someone new take over a month and a half ago which would have occurred several weeks before I called them. I did not press the issue. She then transferred me.to one of their paralegals. I know my call was dumped in his lap and I have no issue with that or the lack of knowledge on what I was wanting. However, he did say I would get a call back on Monday the 14th. No one called on monday or any day after. I get an email on 06/22/2021 with a letter of engagement to do the living will. DO NOT USE this office. Highly unorganized and definitely not customer oriented. I tried to be patient but their lack of responsiveness is alarming. Absolute horrible service. I would give zero stars but you have to have atleast 1 star to leave a review.

Great experience closing at their Pooler office!