E. D. Powell

I have never experienced such bad customer service ???? in my life. I won't even go into detail because it's waste of time. Only the female employee apologized for my inconvenience of waiting 5 days after a paid for a part that I still never received and had to get a refund. Smdh. I will never go here again or recommend anyone else to shop with them point blank period ????...................... Shout out to Auto Zone that never disappoints and takes care of all your needs with ease. They take care of me every time ????

Called on a Friday to see if they would buy my truck. I told them all that was wrong with it and they quoted me $550. I even repeated the amount back and they agreed. Came to pick it up, loaded it and then wanted to only give me $150 and refused to honor what I was quoted. Immediately had then drop it off the truck and got a better offer elsewhere.

They are amazing. I have been doing business with them forever and my parents did before I was born. It’s a great family owned/operated business. I totally recommend.

Love the place. Been going there since I was 15 and I'm now 55. Kristie was my best friend growing up and Brian, SR. was up and on his way. Remember Janet, Paula, Teresa, Sharon, Kristie, Brian, Joe, and of course when Janet married David Craft. Great family run business.

I had heard a lot of positive things about Ed Powell's, but yet had to experience those wonderful and delightful experiences. When I called I was put on hold for a total of fifteen minutes and the person on the other end was rather abrupt. When I arrived at the location the same problem, the person behind the counter was rather abrupt. I have now surmised that this is her perpetual state of customer service. When Brian came in, this all changed. He handled it wonderfully and would not hesitate to return there. Thanks again!