Florida Blue

Florida Blue

Florida Blue

Real Estate, Industry Specialties, Health Care, Business, Employment

Lawyers

Reviews

No customer service when it's outsourced to another country. Why are we outsourcing healthcare to another country? Is it because you don't even understand how american healthcare works, you expect some underpaid idiot thay barely speaks English to help?

Mike Joyce

2024-11-25 23:16:23

Thank You Blue Cross and Blue Shoe for listening to me and first picking up the phone and being human.

God's Love

2024-11-15 06:44:42

Great customer service!!! I have always thought Florida Blue was a well run company and so much easier to deal with.

Elizabeth Langston

2025-01-31 07:26:20

TOTAL TRAIN WRECK! RUN AWAY! I have waisted hundreds of hours AND thousands of dollars dealing with these people. From claim descriptions that are written in total gibberish to appeals that are ignored and mishandled. They sent me 10 Monthly Summary Statements in 4 months, can't understand their gibberish, multiple claims for the same items. AND THEN when you call the phone rep doesn't know what a MSS even is. I have waisted DAYS trying to work w their Dental Program. I finally get dialed in to a dentist and in 6 mos he drops FLBlue. Poor coverage w dental as well. Disgusted in many ways and many times.

Jeff Biallas

2024-06-14 01:40:52

I seem to have been enrolled by Health Options, Inc which also operates under the name Florida Blue Hmo, without my consent or knowledge. I keep receiving bills, letters and IDs. I've called the number on the card for florida blue hmo and they stated they are not able to cancel account because an independent contractor enrolled me. WHAT??? i've been in touch with several help desks that not only give me a mayor headache but they apparently are unable to help as well. I have another insurance that I chose, UHC medicare advantage and I am in shock that anyone can just enroll a person without even having a conversation. It is not a rollover because for 2022 and 2024 I had Wellcare. It is frustrating to say the least. CERO STARSSSSSSSSSSSSSSSSSSSSSSSSSSS

E.J P

2024-02-13 21:46:32