Frederick Law Ofc.

This is the most exceptional post office I’ve ever had the pleasure of working with. Their customer service goes above and beyond. Everyone in this office at the location. I would highly recommend driving out of your way to go to this location!!!

They always say “attempted delivery” and never even attempt to deliver the packages. Why order online for delivery if I just have to drive to the PO to pick it up!!! This has happened with the last 5 packages I’ve ordered!!

This office has great customer service and quick service all around. They know me by name and are always very helpful. As long as I'm here, I'll use this office. Thank you for being here during the pandemic, and y'all are great!!!

Worst post office I have ever dealt with. The mail carriers will mark that package was delivered but was not delivered, so tracking shows delivered but not(this happens often for years now and scary since I order many high end items and tracking # shows delivery). The postal system needs to be privatized. Should allow a private companies to bid and contract to operate the USPS system, if the private management company does poorly then they lose their contract. Also under privatization USPS employees would no longer be federal workers. The system is broke, unionized and federal government so there is the problem.

We got home from out of town and our held mail was supposed to be delivered today. It wasn't there so I tried to call the post office but all you get is the national line. I just wanted to know if my mail was going to be delivered yet this afternoon but the only way I can do that evidently is to drive there. It closes at 4:30pm so I just have to give up on it today.