Garner & Conner PLLC

I have tried to call all day and I've gotten a busy signal they don't seem very professional to me

The receptionist, Sandy, is incompetent and rude. The lady Stacy, over the debts won’t call you back. I called 4 times and left 2 voice mails over a span of a week, and she never called me to set up a payment plan. I will be going to court and fighting this. Most incompetent bunch of people on this planet. Would not recommend for ANYTHING.

Filing a complaint with a judge next! I owe NOTHING MORE. I owed a credit card and was unable to pay for an extended period of time. Once I was able to secure a loan for the amount owed, I contacted the credit card company to get the number where the payment should go. I was directed to a collections company who then directed me to Garner and Conner PLLC. I called FIVE times with no returned calls to pay in full at that time. MONTHS later I was served and ordered to court. By then I had to use the money for other things for my three children. The person representing the law firm "took a note" that no one had returned my calls and insisted that I sign up for auto-deduct with interest. All I could afford was $10 a month at the time. I did fall behind at one point and they seized my bank account and it was closed by the bank. I took out another loan to pay the rest and I did so on Jan 3, 2020, online AS I HAVE BEEN TOLD THEY PREFER THAT RATHER THAN BY PHONE. I paid what said the total was: $856.79. That made a ZERO balance. I now have a bill in my hand, 10 days later, that says I now owe a balance of $23.09 that is incurring interest. WHAT?!! I have been through HELL with these people because they REFUSE to take a simple payment by phone in the first place!!! WHY? So they can delay the online payment and wait for another week's cycle of billing and interest so that you can NEVER, EVER really pay them off? THAT IS WRONG! I have paid for this MORE than I should have and I have DONE what I was supposed to do to make it right.

Everyone in this office is just rude. No issue with payments but when you have a case that the defendant has filed bankruptcy it doesn’t take 6 months to close that. Step up and be a little more professional guys.

The lady called Jolene was the most unprofessional and unfriendly woman I've had the experience to talk with in a long time, rudely hung up on me for asking for the address to send money to. After 17 times calling and finally getting her back on the phone she was rude and hateful. By far the WORST debt collection agency I've dealt with.