German And German PLC

Recently Rob German assisted a family member deal with a minor legal issue. He was easily accessible, helpful, forthright, intelligent, well versed in legal issues, the court system, and got the job done. It was a pleasure working with Rob German and would not hesitate to work with him again.

I called this office shortly after my son died because I wanted help with filling out full guardianship papers for my minor grand daughter. I called the office(I guess I could have walked) to make an appointment to talk to one of them and the person that schedules the appointments never returned my call. I know you cannot just walk in and do something like this so thought I would be kind and make an appointment. But crickets I guess they do not want anyone's business unless you are wealthy and need them. Someday someone is going to get upset and have their law license's pulled. This is in no way a threat just stating facts, So you have to fire your schedular or buck up and do your job like lawyers are supposed to do.

My husband hired Rob for a job, after basically nothing but 1 email and no response to calls or many emails have asked for the payment back. We have received 1 email stating would get refunded minus the fees for their time, lol. Still nothing 2 weeks later, go to call goes directly to voicemail. Email Rob and it comes back undeliverable. No matter what email I myself send it from. So poor their goes 2200. Hopefully our bank will be able to get it back. *update** had to email Melissa and the office email and finally got a response along with refund. Relieved we got that back but still upset with the lack of communication.

Robert German’s firm was paid for him to perform a Service that has not been rendered. He and I did have a discussion (after the payment) some time ago (years), he told me as-soon-as/once the relevant law was revised/changed by the legislator and signed by the governor (signed on 12Oct2020) that he would perform the service. Recently, I have asked if any additional information is needed and to be given a timeline for completion. In this regard beginning on 17Oct2020, I have left messages with the receptionist, in/on his voice mail, the firm’s general voice mail box, sent emails to him and another attorney at his firm (his wife). I have not received a response. In my message via the receptionist, I have asked for my money to be returned. To date, I have not received any amount or an invoice for services rendered. All that was needed was an acknowledgement and an idea of the timeline going forward. The “ghosting” (lack of response) by him and his firm is unprofessional and not acceptable to me.

I did a multi-million dollar, multi-state acquisition with Melissa German as the lead attorney. Very professional, extremely detailed and very competent. I have used this firm for various legal issues for 27 years and have recommended them to many business associates.