Brooks Law Firm

Lawyers
Ray Carter Brooks
Personal Injury, Insurance, Civil Rights, Electronic Commerce, Electronic Commerce
Reviews

A respected neighbor gave me a recommendation, The Brooks Law Firm, for my two rear-end auto accidents that happened in less than a year of each other. Right from the first appointment, Ray Brooks scrutinized the documentation that I brought, and asked many detailed questions as his wife and assistant, Polona, took notes. He needed more information so I had my homework. Ray plays to win; he assumes he's going to court and plans accordingly. He doesn't just collect your accident information, file some papers, and go the final settlement meeting. Ray had a general idea of the monetary worth of my case. He and Polona have years of experience and know what they are doing. Polona kept track of all the paperwork and appointments, kept me updated, and explained what she needed and why without any pressure. Ray explained what the next steps were. He said what to expect and guided me through each step of the process: the deposition where my testimony was recorded and transcribed for future use (the attorneys for the other two car accidents asked questions of me), and the recorded medical evaluation with a neurology doctor and an orthopedic surgeon which took two hours. The day of the settlement meeting, the mediator went back and forth, not just once, not just twice, but at least five times between Ray, Polona, and myself in Ray's office, another room with the attorney & their client for the first accident and another room with the attorney & their client for the second accident. I thought the end result was fair. Because of my "outstanding medical and liens" to repay the insurance company, I would not have gotten that much; Ray negotiated with the insurance company for a much more favorable repayment rate. I was very pleased with my settlement.
A long-overdue review for the great work Ray and Polonia did after a car accident I was involved in a couple of years back. I'd characterize my experience as excellent. Working with Ray was very easy. He was engaged and asked all the right questions. His laid back, guy next door personality shouldn't alarm you...he's persistent, tenacious and unafraid of the other side. It took some time to get "them" where we wanted them but, through it all, Ray was working the case, keeping me informed and putting the heat on. Finally, the case was resolved and I walked away satisfied with the outcome. I highly recommend Ray Brooks.
When I need a litigator, I start and end with Ray Brooks. He is an expert litigator and zealous advocate who, in a couple of cases, has gotten better results for me than I expected. Ray is as responsive as any lawyer I have ever worked with. He and Polona step willingly into the line of fire and take care of issues that most people dread dealing with--managing hospitals, insurance companies, other lawyers, etc. They have good hearts and willingly give their time to make sure matters are handled properly, including matters that are outside the scope of the pending case but are important to their clients. I could not recommend Ray Brooks more strongly.
My wife worked for a Law Firm for 10 years and we truly believed they were the best of the best. We were wrong. Attorney Ray Brooks and his wife, case manager Polona Brooks, are by far the most knowledgeable, intelligent, and hardest working team in law. Our personal injury case was a difficult case but Ray and Polona never wavered. We are extremely grateful and beyond happy with the final outcome of our case. Our settlement exceeded our expectations. Thank you from the bottom of our hearts.
I couldn’t be happier with Ray and was completely impressed on his willingness to listen, no matter how complex the case. While I only consulted with him on a probate litigation matter, Ray was fearless to pick up the phone and call the opposing party on my behalf to resolve matters once and for all. Ray is hands down one of the most responsive, compassionate, experienced, educated and professional attorneys around. I highly recommend him to friends and family.