Shay & Associates

I found this law office for my husband when he was injured at CAT. The man basket he was in was hit from behind by a crane which caused pretty serious whiplash type injuries to his neck. When we initially sat down with Shay we were relieved because we felt like we were in good hands with this law office. Little did we know that initial sit down would be the last time we ever seen Shay. Right away we were directed to a secretary with all future communication and later assigned to a random office lawyer. Shay did nothing more than present as the face on the billboards. Once you’re signed as a client you’ll get whoever they give you to work your case. That rubbed us the wrong way from the very start. I personally did a lot of the legwork on this case as far as collecting bills and gathering medical records. Despite it being a pretty clear case it dragged on forever because little details that had nothing to do with the actual accident or injury were allowed into the case. It ended up going to trial which was held in Peoria. That was inconvenient considering we live in Decatur. The trial could have went better. There were several medical things not brought up that should have and again little details that should have never even been allowed. After trial we waited an entire month before we heard anything about the decision and an additional month of waiting for the other side to appeal or not and another 2 weeks after that before picking up his check. We ended up with a significantly lower amount than originally anticipated especially considering my husband is still in pain to this day and will likely deal with this painful injury for the rest of his life. We hesitantly ended up accepting the judge's order without appealing simply because we didn’t want to deal with this law office for another year. The entire experience left us feeling disappointed.

I had Stephanie work on my case after my previous attorney left the firm, she stepped in and got the job done swiftly. She kept me informed throughout the entire process and worked quickly to come to a resolution. I would definitely recommend her.

Feeling lost with where to even begin closing a worker compensation injury claim, my husband and I reached out to Tim for guidance. After the initial consultation we knew we could trust him to do everything possible to facilitate a fair compensation. Tim and his assistant Corey made the process a smooth experience. They both were quick to respond to emails or phone calls and made special accommodations for Zoom meetings to reduce the need to travel. We felt understood and well represented. Thanks again Tim for your diligence and expertise!

Mr. Shay and his staff did an outstanding job in settling my case (which could have been a very difficult case to win) in a timely, efficient, and conscientious manner. I have enjoyed working with them. As a retired paralegal myself, I know exactly how hard Shay and Associates worked for me and if I ever found myself needing legal counsel in Illinois again, I would not hesitate to contact them. Thank you, Mr. shay - and a very special thank you to a certain young lady in your office who helped keep me grounded and informed.

I was in a car accident with my son back in May 2022 and I contacted Jacob Welch to help. Jacob was quick to respond to any questions I had and set my mind at ease throughout the whole process. My case finally closed in November 2022, mostly due to waiting on insurance, and I was completely satisfied with the outcome. Many thanks to Sarah and Gabrielle for the work they did as well.