Smartsheet

Smartsheet

Smartsheet

International Other, Corporate, Contract, Landlord-Tenant, Immigration

Lawyers

Reviews

Extremely poor customer service. They have threads where users can help answer eachothers questions, which usually ends up being a bash-fest. We will be looking for another service soon. nnAlso you arent able to do more than 1 conditional format, which everyone agrees is severly limiting. nnI would love to see them make a change for the better because they have so much potential to be great.

Jake Allegar

2018-08-17 16:04:33

I love using smart-sheet for my office but trying to get in touch with them to help with basic troubleshooting issues is very annoying. Customer service should be top priority to a business or brand especially when the customer is paying to use the service. nThey need to correct this issue and fast. You call the number provided and everything is automated , I personally hate those.

Client Reception

2018-01-18 13:48:09

I am a lawyer and I don't have time to learn Excel from the ground up. That is one reason I love Smartsheet. Easy to learn and use with great support. As I become more proficient in Smartsheet I am becoming more comfortable with Excel too!nnThanks. Great product!

Jon Ladd

2016-08-01 17:35:11

Well I was loving smartsheet, used it for everything for all my files the last 6 weeks and today we can't access anything. I called all the numbers and get a full voicemail box. Even their office line. What is going on?

Trisha Egge

2017-02-28 20:23:48

Full disclosure: I work here. So, I'm a little biased. But, I love this company and the product they sell. If you want a service to help you manage products, keep track of inventory, organize events, or dang near anything else, Smartsheet can help you do it.

Skylar Ragan

2016-07-07 19:04:06