The Law Office Of Andrea Casares

Lawyers
Andrea Casares
Personal Injury, Credit & Debt, Juvenile Law, Family Law, Family Law
237 Madison St
Eagle Pass, TX 78852
Reviews

STAY AWAY!!! A grievance has been filed with the State Bar of Texas. I retained Andrea Casares on March 10, 2023 to transfer an out of state child custody case, this was the first step. Thereafter she was going to file for an enforcement and modification as my visitation rights with my children were continually violated. I made it clear during my initial visit that time was of the essence, and was told by Andrea that this process will take a few months. I have much respect for the lawyers I called previously, as they stated they did not have the resources to take on my case for the attention that it deserved. After so much back and forth checking on the status, then finding out paperwork was incorrectly filled out by her staff which added to delays, waiting and waiting...I finally get a court date on March 6, 2024. A YEAR LATER! During the court session, it was at this time the opposing party filed for a continuance since my children just left for a cruise with their mother that same morning during my Spring Break visitation. Sad part, my father passed away during this period in which my children should have been with me and their grandfather. I expressed my disappointment to Andrea and mentioned if I would of known what I know now, I would of sought another lawyer. A few hours later, she sends me a Motion to Withdraw as Counsel, essentially dismissing me as a client. Reasons cited for, "unable to effectively communicate" and lack of payment. I never received any invoice, letter, or email stating I owed a balance. After all my correspondence to her and her staff, I'd figure someone at some point would of mentioned something. Mind you, I even met with her in person for the first time during my one and only court date, and still no mention of anything. After all, what results have I received thus far? A grievance has been filed against Andrea with the State Bar of Texas. Her duty to serve the best interest of the client are contrary to the Model Rules and Professional Conduct set by the American Bar Association.
Great law firm! She is readily available to me when I have any type of questions and actually guided me through a weird situation and was able to help me show that I was actually innocent! I trust this woman with my life any day! I cannot thank her or her expertise enough for always showing up for me and helping me!
Do not go here! The legal assistant Claire was laughing at my husband while on the phone with him. They say they will return your calls in 20 minutes but never do, you have to keep calling every single day. The attorney is NEVER available and always at court. This office is very unprofessional.
Very well prepared team aswell as knowledgable. Overall great experience!
I AM SO THANKFUL FOR ANDREA CASARES AND HER STAFF! My process was super fast and I was granted everything I asked for!????????????????????????