... Defendant responded to the complaint and filed a counterclaim. Defendant eventually filed a
motion to dismiss pursuant to section 2-619 of the Code of Civil Procedure (Code) (735 ILCS
5/2-619 (West 2006)), invoking the contract's mandatory mediation and arbitration clause. ...
... The BBB AUTO LINE program is independently operated by 306 the Council of Better Business
Bureaus, Inc. (BBB). The BBB AUTO LINE program consists of two parts, mediation and arbitration.
The BBB will attempt to assist you to resolve the problem during mediation. ...
... Engle did not object to the amount of fees Foley charged or the quality of the work Foley
performed. By July 2002, the liquidator action had been set for mediation. ... Following these
agreements, Foley continued to represent Engle in the mediation. ...