Alight - Business Not Law Firm

I have thoroughly enjoyed my tenure at this company! Great people and a great place to work.

Good luck trying to move your old 401(k) over to them without losing your sanity.

I paid my health premiums and due to the Cares Act they later refunded some of them back to me. Later they asked for a portion back and said I was paid in full. Weeks later they said they want all the money back. The supervisor admitted it is happening to other people as well. Several workers gave me different stories and a few admitted they couldn't even understand what was happening as the notes kept changing. Gov. look into this company and hold them accountable for the CARES ARPA Cobra refunds.

Very poor customer service. They made an error in my health spending account in January 2021 and still don't have it corrected. Numerous phone calls and all they ever say is that "we are still working on it". In the mean time they keep denying all my claims for reimbursement. 11/9/2021 update to my previous review. Issue is still not resolved. Extremely poor customer service and follow up.

Seriously....my account balance decreases dramatically every time I call!!!! Crooked company!