Austin & Associates, LLC

Esperance at Mr. Ron, Austin‘s law firm was a very pleasant experience. Miss BB is one of the top attorneys that I can speak of did what she was supposed to do and made me very happy. Your experience at Mr. Ron Austin law farm will be very happy I will recommend anyone I know in a near future to sign up at his law firm, that is a law firm that you would love to deal with it and once again thank you very much Mr. Ron . PS. If you can deal with me as a client. Deal with anyone. Everyone had patients whenever I called and took care of my knees. ??

The most trusting compassionate caring individual I've ever come into contact with. I'll never use another practice again.

I’ve been working with Ron Austin Law Firm since Aug-Sept of 2020. I had a car accident in Jan 2020 and initially had a different law firm representing my case. I went to Ron Austin Law Firm per recommendation. I met with Ron and Catherine to discuss my case and I wasn’t completely comforted by Ron’s demeanor upon meeting him. He told me what he had “heard” or had been told by someone else about my case and he showed extreme disappointment when the actual story was not as dramatic as someone made it seem. In my personal opinion, he assessed my case considering how easy of a win it would be and not with compassion for what I’d experienced. However, I was satisfied with Catherine and was told she’d be the attorney over my case. I signed a contract and was promised a certain level of professionalism and work ethic. I was told I would be completely taken care of and to communicate anything I may need. Initially, they were very hands on and responsive. I felt very prioritized the first couple months. Suddenly, I got a call from a gentleman a few months in and was told he would be handling my case from then on. Second red flag after Ron showed disappointment that my case wasn’t this extreme win he was expecting. I did not find it professional that someone else would be taking over for Catherine and I was not informed until the decision had already been made. I’ve never heard from Catherine again and she never told me anything was in the works about my case being passed to someone else. Moving on, the new attorney has not had the best communication starting out. Not to mention, my case had made no progress for over 3 months. Each time I called, they had the same information for me as the time before. Just recently my attorney shared a small bit of progression with my case. I reached out to them for assistance with something I believe either December or January. I’ve been being told that Ron is still pondering over his decision since January. We are now in April. Each time I call and ask if Ron is available, I’m given the run around. Overall, I am not satisfied with the service I’ve gotten here. I have not felt prioritized and have been given the run around far too much.

Jeff Green has been our attorney on two occasions and we couldn’t have been happier with the level of commitment, professionalism and expertise he provided. He truly went above and beyond to ensure we had a positive resolution and made what is likely a complicated process feel seamless for us. Without Jeff’s dedication, experience and guidance, I am certain the outcome would have been much different and we are incredibly grateful to him and the Ron Austin Law Firm for the great work they’ve done for us. Jeff clearly knows his stuff and is very well-respected in the industry. Both cases he’s handled for us had major financial implications and we couldn’t have chosen anyone better!

Reliable, Honest and Trustworthy are just a few words to describe Ron Austin and his great staff. After my car accident, they helped with my medical expenses and ensured that I was able to get back on my feet. I felt like they really cared about my wellbeing and put a lot of effort into making sure that I was properly compensated for my injuries. Very professional staff and great customer service, I will definitely be using them again for all my legal needs.