Carrillo Law Center APC

Did not have a great experience for my very first injury case. The incident happened in December 2022, the case was dropped in April 2024. No communication in between, no updates, and no follow up. I have to call and ask for follow up myself. Since this was my first time, I have no experience. But they want to give attitude when I ask and clarify questions, phrases such as "that JUST how it works." was not expected and out of place. A waste of my time and energy.

This person is genuinely not interested in building relationships or setting up clientele. Time and money wasted with this attorney. After setting up Appointments he would fail to appear. Calls were made and he was never available. Save yourself the disappointment and look elsewhere.

I was referred to this law firm to help me with my accident a year ago. Everything was fine at first. The communication became non existent and I would leave messages asking for updates. When I would call and someone actually answered, it was always a different person who then told me my case manager would give me a call. I had 4 different case managers in a year. I only found that out just recently. I got a call Tuesday of last week saying that I need to come pick up my case file because they don’t have anyone to handle my case anymore and I would need to find another representation. When I let her know that I needed to check my work schedule to see when I can go pick it up, she said that it needed to be picked up by Friday. I told her that there was no way I can pick it up that fast. Obviously they knew ahead of time but called at the last minute. Looking at the other reviews, looks like I’m not the only one who had this issue.

After 2 years they finally called me because they reached a settlement and I was so happy that I was finally over. I went to sign the papers and Sean told me that the insurance company would pay for all my bills and the check would come in 3 wks. I even got a paper from the insurance company saying that they mailed the check to his office. Jan comes and I still haven't received anything...they gave me an appt for Feb and mr Carrillo tells me that the insurance didn't want to pay because of some issue and says that he might have to open the case. I call several times after that and they give me some "they're still negotiating" story. It's been 8 months since we reached a settlement and I'm sure he kept all of the money for himself. I went to this law firm because it was recommended to me but that lawyer is a fraud!

I would give him Zero star, I can. First met, he is caring and seem to be so nice to help you win the case. We won the case for a car accident, but once he had received the settlement check since Feb 2024. You will never ever hear or reach ahold of him again. He denied and ignored to contact you. I had tried to contact him numerous times, both calling his office and text him. No response! As of today, May 31st, 2024, I had never received my portion of the settlement. He is an untrustworthy lawyer who took your money and won't pay you as you had been told from the beginning.