Chase, Rathkopf & Chase LLP

Understaffed on a Friday, poor customer experience waiting to see a banker for over 30 minutes ended up leaving as several people were still in front of me. I recommend going a mile down the street to the Locust Valley branch where customer Service is always pleasant and wait times are reasonable.

About 19 years ago i had an acct here and tell you its a fantastic bank. Very concered and very helpful in everything you need. Will be back. And will open an account again. Am pleased.

Noisy, and a terrible costumer service. Waiting for 15 min. when no other costumer was at the bank, moreover, the employees making loud jokes and laughing like there was no tomorrow.

Worst customer service ever! Called the bank to get a check, was asked to come down to the bank. After going and waiting for almost an hour, I was told they didn’t have a single check in the bank. And because they didn’t have any check, they tried to get me into other routes and go for cashiers check or money order. Didn’t even get a proper answer when I asked will there be checks next week.

Excellent attention