Creative Planning Legal, Pa

To anyone reading this and thinking about working with this company, my advice would be to avoid this company. I used this company for about four years. It was a mistake, but I learned the lesson. William Falk was my advisor. I was charged management fees each quarter of 1%. It became pretty obvious during covid lockdown and afterward that the whole investment strategy is investing in low risk index funds and letting them sit. They showed me a bunch of bogus future charts not based on reality, gave me a binder, and told me my future was good. Really wasn't a fan of the company and felt the fees were not earned or deserved. I've been managing my own funds now and done far better. And paid no fees. Additionally, they didn't properly remove their access to my accounts and it has caused issues during the ameritrade/charles schwab transition.

After 5 years of doing business with CP, we had to leave. The portfolio performance was not what we had expected compared to other brokers we were working with over the same time period. But more important was the lack of customer service. As I transitioned my funds to another broker, I was given incorrect information about transfer fees. When CP notified TD Ameritrade that they were no longer representing me, it triggered a new set of account numbers and CP did not notify me of this. It caused a great deal of problems and time transferring funds to the new broker. It took weeks and multiple executives to make a decision on how to reimburse me for $200 in fees. These guys need to get their act together.

My husband and I have been Creative clients for nearly 20 years and highly recommend them. They have helped us navigate our portfolio through the tumultuous markets, got us organized so that our insurance and estate plan were updated and coordinated, and have helped us settle my Mom’s estate. They also helped us sign up for Medicare and Supplements. They make it easy to get things done and keep me informed. Excellent wealth management!

Talking with Michael Sheerin was so helpful, having never had a financial advisor he took all the time to walk me through everything and really help me understand the process. Looking forward to working with him for the future.

Very thorough in presenting financial information. Spends quality time and will review in depth. Fantastic interpersonal skills.