Diana Mciver & Associates

i have lived on Port Arthur Town homes for over ten years. management sucks very unprofessional. the management team supposed to have a caring spirit which they do not. I have witnessed myself different managers and i stayed but after a ten year reunion i am looking forward to relocating somewhere else. i am tired of the mail facilities being locked could not get my check twice because of mail room being locked the whole weekend. We have had numbers of crimes and even one death at the apartments, there is a lot of children run around playing i would hate for anyone to get hurt. We have no assigned parking but outsiders and people guest come in and out all times of night parking doing illegal things outside the units, no gate keeping them from just walking inside. i love the apartment itself but the management can do better maybe walk around more..reach out to community more or maybe a new management team will be best. Thank you Tenured Resident

Sub-par customer service. Company reps dodge & lie, phones are either busy (no answering sevices) or auto-disconnect.