Ditchey Geiger LLC

I've received multiple letters trying to collect a debt of $5,000+ for an accident I wasn't even involved in. I sent them three letters back requesting proof that I'm responsible for the claim made by Mercury Insurance and all they sent back in an email was the costs of all the damages in the alleged accident. Then they call me saying that my license plate is the proof and that is legally inaccurate. These people are fraudulent and deserve to be shut down. I'm reporting them to the Better Business Bureau for violating the FDCPA federal law 15 U.S.C. § 1692g

Got multiple calls about an accident that happened years ago and demanding that I pay over 4,000 dollars. They have not provided any paperwork after they keep stating that they have sent paperwork. They are very sketchy and They have threaten to suspend my license. Got ahold of the insurance company and the case is CLOSED. This is 100% a SCAM do not give them any information.

Juat received a phone call from Hannah from this office. She was extremely aggressive and rude and trying to place blame in me for an accident that I was never in. This went through my insurance company who determined I was not at fault because photos and receipts were provided showing I couldn't have been in that area. She then proceeded to try to talk down and say "it's just 294 dollars and it's your fincial respinsibility"... no ma'am, I'm not paying anything for an accident I wasn't in. And the belittling continued saying I needed to pay. Then once I said I wasn't again, she proceeded to say "these phone calls won't stop until this is settled"... ok ma'am... I'll talk to you again the next time you call. Very unprofessional and rude. Would not listen to a word i had to say and just talked over me aggressively trying to make me pay for an accident I was never in and my insurance deemed not at fault.

When we first received a letter, we thought that it was a scam, I contacted the insurance company that had hired them to find out that it was true. My insurance company didn’t seem to know anything about the subrogation beforehand… So the miscommunication between insurance companies as a whole is already concerning. When I called to talk to someone, I was asking for an itemized breakdown to see why I was being charged $18,000. The lady that I spoke with was completely an entirely disrespectful, my insurance had already accepted liability and said that they were going to cover the accident, but apparently the other party involved in the accident. His insurance company didn’t seem to want to wait for an answer, so give it about two weeks before hiring this company to go forward with subrogation. The lady I spoke with even though I had stated that I have insurance that is going to cover it, talked to me like I was absolute trash. She told me that they filed to suspend my drivers license on November 18 but the letter which was the initial letter was drafted to me on November 19 And I even asked her “so you mean to tell me you filed to suspend my license a full 24 hours before you even drafted the letter to notify me that there is a claim?” I made her verify that three different times on that phone call and then she stated “this is what happens when you don’t have insurance“ I can’t tell you how many times I had stated I had full coverage insurance and that my insurance has already accepted liability and has been trying to pay this out to no avail. Either way I finally got in touch with someone who would listen who then transferred me to the insurance department at the law firm and I spoke directly to them to let them know the policy number, as well as the claim number of my insurance that was going to cover the amount that they were hired to retrieve… I spoke with the law firm November 23. Today is December 30 and we have yet another letter dated December 19, saying that we still have an outstanding balance, even though we have provided the insurance policy and claim number that has already accepted liability to cover this, there is no subrogation. There’s just a bunch of people at this law firm that doesn’t know how to do their jobs… my claims agent has attempted to reach out to the representative that is over my case at this law firm and has not been able to get in touch with her, but the insurance department here assured me that they would get in contact with my insurance, it seems that’s a lie because it’s been a month and we’re still not at the beginning of the process to settling the subrogation claim… I shouldn’t be getting any litter saying that I owe an outstanding balance when I have provided everything that I needed to provide and I dang sure shouldn’t be getting talked down to by an agent who doesn’t know me, I stated that I had insurance so the last thing that I needed some little girl to do is say this is what happens when you don’t have insurance and try to use scare tactics by telling me she filed to have my drivers license suspended. Lol this law firm is just looking to get multiple cases smacked against them for federal suits. So just be made aware, if you have to deal with this law firm, it is a long headache and they will not do their jobs so you’re going to have to jump through hoops to make sure that everything gets settled before you get taken to court and have to pay unnecessary fees over a Low ball, bottom of the totem pole law firm. This is overly ridiculous to have anyone deal with, but it’s been a month, get your shit together and do your job.

The absolute worst company on the planet…the rudest people ever and wants to collect money but refuses to send out proper paperwork…all they can say is call your post office…these people are nothing more than unprofessional…they will lie and love to put words in your mouth!!! Stay clear this place is nothing but a SCAM!!