Ethan Allen Global, Inc., And Subsidiaries

Deena Doherty was the most amazing designer and Ethan Allen product was superb. 10 out to 10 for customer service and product. Deena brought my dreams into reality. She designed my entire living level. When I saw it put together, I cried tears of joy. She is a natural at customer service and vision. Deena is so knowledgeable. I felt at ease designing everything as I felt taken care of and I trusted her every step of the way. Moreover, she was so patient with me. I can’t thank Deena enough!

Mar;tyHolick was exceptional. He knows right away what colors to choose, accessories etc. It made my move to a new home so much easier He's the best and five stars doesn't do him justice.

Extremely Knowledgeable sales person, couch came a month before we were expecting it, great quality and such nice delivery guys! Would definitely order again.

In March of 2020, I purchased a beautifully made loveseat from Ethan Allen. Paula Calendrelli, a saleswoman at the Ethan Allen store in Clinton, CT, was courteous, informative, and very helpful in assisting me with my purchase. I was especially impressed with the time she took with me and her genuine interest in our transaction.

My experience echos Lisa S. from 8 months back. Sadly, I did not read this 6 months ago, prior to placing my order. My $6,000 sale through Janet was, for all practical purposes, placed within 1 day. Do the math - a pretty good return for little time put forth on Ethan Allen's side. They are truly self serving once you have placed your order. I will remain a dissatisfied customer, yet only have myself to blame for returning to this Danbury Headquarter Store. Many years back I shopped there. After numerous problems with Ethan Allen, I became a very satisfied Stickley Audi customer. Their customer service truly defines the words, with a high quality product. I only returned to Ethan Allen since I had been in the area, was anxious to place an order, and decided to give them another try, with the hope things might have changed. It has not. Their "attempt" at customer service is clever, and exists for their interest only. Errors are part of human nature, yet their attempts to "persuade and bargain" with the customer, are of great resentment and insult to me. I guess to reach the level of satisfaction one should attain, I would have needed to negotiate back/forth multiple times, a game I do not chose to participate in. In the event you are looking for a new look for your upcoming holiday dinners, or a needed freshening up look from doom and gloom COVID days stuck indoors, do NOT got to this store. You will not find it - in fact your shopping experience will only add to the already existing frustrations in our world today.