Goldman, Sachs & CO.

I have requested a zero balance letter and talked to 6 people in 10 days after waiting up to 2 hours and a half on the phone. I need the letter. Still waiting. Anyone can recommend a way of getting it.

received email of account review information. Had massive error of missing money. Spent 45 minutes on phone. Polite agent and polite supervisor admitted their error but it would be 3 to 4 days before they could send corrective email- I would just have to trust them. the bad email showing large missing balance offered cds at previous terms. Turns out that to was false rate dropped almost 2 points. will probably move account. All this occurred during business day

I applied for an apple credit card and got denied with a 792 credit score and I was not happy with the customer service because they did not verify if the info I was entering was either wrong or right. I felt like they did not care. The name of the agents were Elisha, Omani ,Joshua , and Anastasia

I have never had any dealings with this company, but they sent me a letter saying that my loan was not approve. If they don't call and correct this, I will seek legal representation to take appropriate action.

This place was bad as it can get and also the employee Gwen Magdalena is terrible at customer service. If I could give it a 0 I would.