Redfin

Wow - this company is big time evil. They have utterly destroyed the U.S. housing market with their pump-and-dump "RedFinization" of neighborhoods. I just bought a virtually uninhabitable $535,000 house in a neighborhood where RedFin (and similar conglomerates, like Zillow) had recently bought up a number of homes. There was no way to negotiate for a fair price with any real estate agent, and all homes on the market were being priced and sold in lockstep. Once I finally managed to bid my way into my (again, very expensive, basically rotting) home, I found the local public school district was a farce without any real administration or teachers. I've now spent $130,000 cash (and entered into a HUGE 30-year mortgage) to move into a home with a "RedFin confirmed" price of $555,000 that is clearly a piece of trash in a non-existent school district. I am a victim of RedFin's pump-and-dump real estate sale tactics, and I hope that the DOJ or a similar agency will hold this company accountable

I recently sold my house through RedFin and it was a fantastic experience. My agent was very responsive and professional, and he really advocated for us throughout the offer process. This was especially important as we were already out of state so good communication was really key. We had a specialty property (small acreage horse property) and were prepared for it to take a while to sell based on other similar properties in our area, but by the end of the day after listing it we had dozens of viewings and multiple offers. We'll be buying another house soon and definitely plan on using RedFin again.

I bought with Redfin and had a great experience working with my broker and her team of agents - they were always willing to help and answered all my questions immediately.

Redfin will tell you they're full service, but their effort to sell your house all but stops after they list to the MLS. Bad advice (when it was there at all--we had to do most of our own research on pricing, when to lower, etc.), lack of knowledge of the market, unable to answer questions, and getting open houses was like pulling teeth, even when it was allowed (this is during Covid). Also be aware--if a Redfin realtor tells you to check out all their reviews on the Redfin site, know that they only let you review if they're successful in completing a transaction. We were listed with Redfin for 3 months with not even a bite while comps sold around us, and we were not given the opportunity to review our realtor.

Like any real estate transaction or business, the knowledge and experience of each agent is critical. Unfortunately, I paid a huge cost for working with an agent that missed critical details on a purchase. First and last experience with a "budget" operation and staff.