Gurstel Law Firm PC

Overall, I had a pretty good experience working with Gurstel. They were very reasonable and I was able to negotiate the debt down to 80%. At the end of the day they need to make money. There's a lot of negative reviews about them but if you talk with Brandon trac he'll be able to get you taken care of would highly recommend working with him he's very fair.

Will not return phone calls after garnishing money out of a child support fund to feed my kids. Never knew I had anything in collections either. Even went to their location and they gave me a business card to call where no one can help me, just left more messages.

These people fabricate documents , file fake affidavits and will use harassment and intimidation to get you to talk to them . But file your complaints with attorney general . Counter sue them most of their tactics are illegal and make sure you request documents. Just don’t believe anything they say they are known to be the worst . Do some research it will help you .

If I could post a negative star, this place would get it. I tried to make a payment online, and the system wouldn't let me. Tried to do it through the automated phone system, it kept hanging up on me. So, I called customer service. I got the rudest person ever. When I tried to tell her about the problems I was having making a payment, she tells me she doesn't care, but she can take my payment over the phone. When I called her out for saying she doesn't care, she tried to come back and say she didn't say that. I don't know where this company gets their customer service reps, but they are the rudest people ever. Reading through the reviews on this company, I can see I'm not the only one who has dealt with rude reps from this company. This company needs to be shut down.

I attempted to get a settled in full letter from this company and they are extremely understaffed. Their representatives are not helpful and require you to do a lot of extra work to get what you need. I emailed them on 3/8 and never heard back from them. I called in today on 3/28 and they see my email but did not have time to respond or take care of what I needed. This law firm provides far below average customer service and are also very cold to you when you speak with them. I would stay away from a company like this.