Hilton & Somer, LLC

Lawyers
David L. Hilton
Products Liability, Personal Injury, Medical Malpractice, Accident & Injury, Accident & Injury
Robert Merbaum Somer
Accident & Injury, Workers' Compensation,
Reviews

Mr. Somer has represented my husband twice and he has came through both times for us. He and his staff are very professional and attentive to the client's needs. They provided excellent legal advice and informed us of the best path for both my husband's cases. I would and have recommended Hilton & Somer for legal services.
I have had a good experience working with Mr. Rob Somer and his great team, Robin and Maribel. They are professional and courteous. I am impressed how they capture all the details and communicate with me timely every step along the way. I will highly recommend the team.
I had a great experience with this law firm. They are very friendly and professional. Always made sure to communicate with me , answered any and all questions I had as well. Definitely recommend this law office.
I would Highly recommend them to anyone. This firm was very professional, proficient, and had great customer service. they communicated each stage in the process with me and kept me in the loop on every aspect of my case. All of the staff is great!
Update: After one of the owners, Mr. Rob Somer, read my review, he contacted me personally. He did not make excuses for Ms. Smith's actions; in which it was not his responsibility, she is the employee, and an adult. Nonetheless, I truly appreciated and accepted his sincere apology. Unfortunately I had moved on with another firm who gladly took the case, however, him reaching out personally as one of the owners, speaks volumes about his character, and shows integrity. We as employees, need to constantly be aware that when you are speaking with the public, you are not only representing yourself....but the company who signs your paycheck. Your behavior; good or bad, is a reflection on the company. Always represent the company in a manner that you would want someone to represent you, IF you were the owner, and that's with respect and dignity. Sincere thanks again to Mr. Somer. I consider myself a pretty good judge of character, and I felt nothing but sincerity from our conversation. I would have loved to work with him, and would definitely reach out to him personally if the need occurred again in the future, or if a friend or loved one needed assistance. Blessings. (Update ended). (Original post): I called this establishment and was transferred to someone named Robin Smith (Robyn). She informed me that she may stop me from time to time to ask questions, and I was totally fine with that. However, at one point she stopped me to ask a question, then she acted as though I was on a witness stand, and started drilling me; actually in a drill sergeant manner, on why 'I' didn't do several things, in which it was more about what my employer; specifically my immediate supervisor, didn't do as a person in control and in a paid position of authority. Once she stopped talking, I was able to explain and go on with the story. She then wanted to know if my employer was paying certain things, then her next statement was 'what do you want us to do'? I have a Masters and started my PhD this year, regardless of title and/or degree, sometimes we simply have to be quiet and LISTEN. If I did not warrant the need for a professional, I would not waste their time, nor mines. However, if you insist on talking more than listening, then there will be vital information you will miss. I ended up telling her 'thank you, have a nice day', and hung up. It's apparent that their firm, at least by her narrow minded conclusion, did not want to handle my case, therefore, I was able to reach out to 2 other firms who were more than happy to listen! I chose one of them and signed the papers today! EASY BREEZY! My suggestion to this young lady and her employer, is to get her some treatment for 'FNM syndrome': FOOT IN MOUTH SYNDROME, get some humility and Please send her to classes; several of them, for effective communication and active listening! So the next time she causes your firm to miss out on an opportunity, due to FNM, perhaps, just perhaps, she will stop, inhale, exhale, and think twice. Thank you kindly~