Humphrey & Associates

Humphrey & Associates got me the medical care I needed immediately and got me even more money than they originally estimated for everything. I would definitely recommend them. There's some room for improvement that I'll outline below, but I didn't want to give fewer stars for that because it was overall a positive experience and a very positive financial outcome. Background: I hurt myself on the job, quit the job, and then workers comp case was cancelled and I didn't have insurance anymore. I didn't know what to do so I contacted H&A. Within a day they had setup doctors appointments and physical therapy for me. My biggest concern throughout the process was communication. There were periods of time where I did not hear back from them, didn't know what was happening, didn't know what the next steps were, and wasn't sure if all of these doctors visits were even helping me. On top of that I was in pain and it was just stressful. Rest assured, they WERE hard at work building my case and negotiating with the insurance company etc... Additionally, I'm not a Spanish speaker, and the firm seems to cater to such. I don't mind it, but the also the doctors they sent me to would also leave me messages in Spanish that I didn't understand which was frustrating. But other communication qualms; They said I could always contact them about the case, but I think my "main point of contact" changed at least 3 times from the start to finish of the entire process and sometimes I felt like information fell through the gaps. But the bottom line is, when I did call them they always transferred me to someone who had all of the information on my case and could give me the advice I needed and answer any questions. But unless I checked in I wasn't sure of what was happening or any idea of the trajectory of the case. But every time I did check in everyone was so kind, informed and helpful. I'm not a litigious person, I've never done anything like this before, but I really feel like after suffering with my injury for so long, they were able to really help me put this chapter of my life behind me as I got surgery and money to make up for the terrible experience and more. My advice would be to just do what they say and trust them. When all was said and done it was clear I was in good hands after all. I hope I don't ever need to, but I would definitely use them again. Thanks H&A!

Carlo is an amazing lawyer! Dealing with WC insurance is a headache, but Carlo has been very helpful and has made my dad feel comfortable with the process. He is available whenever my dad has a question. The best part is that they speak Spanish, so my dad understands every step of the way. We have had a great experience!

This has been the worst attorney office I have ever dealt with in my life! They promise you they would help you in the beginning then once you sign up with them your throwed to the back of the line. They don’t call you back it’s hard to get in contact with them and all they do is tell you bs just to get you off the phone once you finally get some one on the phone. My attorney assistant Ashley is horrible I wouldn’t give this company 1 star they need zero literally don’t retain them you won’t be happy at all!

I recently had the pleasure of working with Carlo P. from Humphrey and Associates, and I cannot speak highly enough of his exceptional support in my father's workers' compensation case. Carlo's patience and caring approach made a significant difference in navigating this complex process. His ability to explain things clearly and answer all of my father's questions was incredibly reassuring. Additionally, Carlo's proficiency in Spanish was immensely beneficial, providing my father with the representation and understanding he needed. I highly recommend Carlo P. for anyone seeking compassionate and effective legal assistance.

Terrible at communicating & bad customer services. They lie to you to keep you away. Not on top of their things. Suggest to not go with your first option people, look for other options.