Jm&A Group

These guys like to lie, deceive, gaslight, and manipulate you when trying to file a gap claim. They will under no circumstance show good faith and frankly they don't care at all about it. Caught these guys in lie after lie and the dealership is in on it as well. I paid insurance premiums on a policy that did not exist, because when it came time to get the coverage I paid for the coverage was not there. Im gonna file a complaint to the insurance commissioner in hopes justice is served to these weasels.

Judging by the reviews, maybe I got extremely lucky. Jamie was my rep throughout the gap process. Very quick to respond via email, kept me updated, and was paid out within 2 weeks. Thank you!

I have been trying to get my gap insurance refund for over 2 months. The first time they sent it to me using my middle and last name, so it was sent back to them. The second go around I've been waiting for 3 weeks for the check to arrive in the mail. Very disappointed in this company. If this continues unfortunately, I'll be forced to take legal action which is not something I want to do. All I want is my refund of $830 it shouldn't be this much of a headache.

I bought a Nissan from Michael Jordan with understanding I had gap insurance. After a while my wife got hit by driver who ran stop sign. Then found out credit manager forgot to add gap insurance as he claimed they were very swamped that day. Now my credit score has gone bad so thinking about getting a lawyer. Malcolm chamberlain

Recently, I wrote a review about the company because I didn’t receive my check. Well I’m back to rewrite and my apologies to the company because it wasn’t their fault. It was the male services at the office where I live so overall the company was great about sending out my checkand every time I call customer service was very professional and made me feel like I am human lol because I did not have to talk to a machine. I spoke directly with a person and each time they made me feel comfortable thank you. I appreciate your service.