Knape & Vogt Mfg CO

If a rating could be zero stars that is what I would've chosen. I left a message on Saturday about a shelf and bracket being sold at our local Ace Hardware that were not compatible. The shelf is 1/32" too thin to stay in the bracket, and the bracket is labeled to hold 200 lbs. I called this company again (since it is now Wednesday and no one has had the decency to call me back). I spoke to a product support rep. who was very polite, but after checking with the product manager (10 minutes on hold) he informed me they are aware of the issue and there is a millimeter tolerance in the shelf thickness since it is made in China. I told him that I expect a manufacturer to care that they sell products that are incompatible and as a consumer when I spend $8.99 on a laminated shelf and $14.99 on a bracket that goes with it I EXPECT it to work. He recommended we install the shelf with a thin piece of wood or cardboard under it. Wow!!! Since I have to essentially build my own shelf because your product is DEFECTIVE (and you don't care), I shouldn't have to pay full price for the product. And to put the cherry on top of the cake, this company does not track the products they sell by lot numbers so there is no way to know what products are defective. Hopefully other consumers will find another brand. I choose not to support company's that don't support their customers.

My good friend got me a job there, I hurt my back, so of course sends me to med1,doctor does nothing but talk and try to give me steroids, then say I'm going to clear you to go back to work, they never put me on light duty, and treated me like garbage, I need a attorney because med1 and them are working together,.

Fun place to work but the bathrooms are absolutely disgusting!

1983 and still sliding strong, TX!!

Great place to work!