Law Office Of Jennifer Milone, P.C.

Marissa Washington specifically is the person that mishandled this claim... DO NOT USE THIS COMPANY!!!! My vehicle was struck by a city trash truck on 1/11/24 and since it is a "city vehicle", the claim goes under my insurance. So in the process of getting things settled with the city I got 2 separate estimates for repairs that both totalled between $6000-7000 but when it came time to get an estimate from progressive their repairs only totalled $3300. That's the first thing that I found to be off about this interaction with Marissa. The next thing that through me off was that she told me on multiple occasions that this incident was going to be covered under my " underinsured/ uninsured" motorist insurance which has a deductable of $250 and when I finally got my check, I was charged the full amount of my comprehensive insurance deductable which is $1500. After repeated attempts to contact Marissa, her exact reasoning behind running it through my comprehensive insurace was that " her boss told her to do it that way" I told her that I would like that reasoning in writing and now after multiple failed attempts to contact her I haven't received her reasoning in writing or a response at all. Need in mind that this happened six months ago.

In dealing with the transition of our beloved mother from being an independent, social, contributing member of society to the need for full time care, my siblings and I were very confused how to proceed. We had many questions and received many opinions from friends and associates but not much in the way of strategy or facts. We were referred to Miller and Milone and that was the best blessing that our mother and family could have received. Tammy and her team were concerned, compassionate and professional in making sure they understood our mother, her wishes and what we wanted to do for mom. They took over and allowed us to care for our mother. To be relieved of the burdensome process of preparing and filling out the paperwork, submitting the application for Community Medicaid, and all of the necessary follow ups to make sure everything was progressing properly, was priceless. We could not be more pleased with the professionalism, as well as individual attention, that our mothers needs, and our concerns received. We are eternally thankful for them, and the clarity that they provided during a very difficult time.

If I could give no star, I would. They have been calling us for weeks offering their help. We dealt with Natalie Esquivel. I was just giving her information I received from my ex, after verifying the information it was not true. Not her fault at all but that she does not even take the time to call me to inform me of the decision when the bill is $5000 is really unprofessional and a waste of time because these matters are time sensitive. To top it off, when I called her, she was really disobliging about the whole thing then LIED that she left a voicemail, but not sure to which number. We listened to all our voicemails again and she never even tried to call us. The rating is for the unprofessional way she handled things after the process did not go through and how she replied to me after I called her. I had a right to at least be informed of the decision as soon as she received it.

Don’t waste you time working here pay to low also… Treat like little children in Day care.

Please contact me if anybody wants to join me in pursuing a lawsuit against these people they are untrustworthy liars