Law Office of William H. Edgar

I am writing this review from an honest and heartfelt position…with that being said I hired this firm and associates in the beginning of this year due to a custody situation and case of parental alienation from my ex… let me first start off with if you are fighting a case of PA save your money…if your child is being manipulated and made to lie and has at this point “turned against you” save your money and wait for them to be an adult and realize what the other parent has cost them… with that being said I would like to first and foremost thank Lynette from this office who truly seemed 100% committed to presenting,working and taking my case as her own….that is the only thank you I can give… my case was first given to a Kristin who sent me over paperwork to sign and it was not paperwork (my initial “why I was filing”) I called her and notified her of her error and was still charged for that call at almost 175$ being deducted from my retainer fee…. I was switched to multiple people multiple times o get it but always being charged for someone to “look” at my papers…. With my case and situation I presented so much proof…and showed time lines from teachers, drs, emails from father proving a history of parental alienation, a personal statement from my son to DCFS regarding his relationship with me (fathers gf was being investigated for a physical altercation she had with his 2 older sisters) 4 letters written from different people who knew me as a parent saw my interaction with my son etc…. Prior to meditation meeting I was notified by a representative Kayla to submit the actual emails and contact information of all parties so that they could be sent a “swearing under oath” so that those letters would not just be an exhibit but now a testimony under oath…I did and also informed her that all parties has given all that information in the statements….when I went to mediation nothing had been submitted nor had they ever sent off those email request as stated they would… nor did they send in any of all the documents from DCFS or teachers or the Counselor….nor was the mediator aware I had an attorney….On the occasions when I did speak to a representative (prior to Lynette) information wasn’t accurate. I am not angry or bitter at how the outcome of my case went Parental Alienation is a losing game…I paid all my dues even the amount owed after the retainer fees. I didn’t even complain about being charged for 2 of their employees errors. With all this being said I truly feel like there are better options out there for hiring an attorney. Just with how it was all handled. The process.

It's fair to say if you're coming into your case without the right intentions or not seeking what is truly best for your child/children then this isn't the right company for you. We were told up front what was the realistic outcome. We were also told whether we liked or or not what was fair for our son. We fought only for what was our right and that's what we got and some. The process and wait was a bit anxious but Mr. Edgar knew what we needed and at the end of the day handle our case very well. God forbid we need to go to court again but if needed we will definitely come back.

Very disappointed with Amanda. Was really excited and hopeful I picked the right office. But that quickly changed. Amanda was suppose to have a letter for me in the beginning of January. I left a message for her all I got was an email with an attachment of the letter. A letter that wasn't even close to what we discuss in our meeting. I received a second letter which needed one correction and still have not heard from her. John Cannon hasn't even contacted me to see how my case is going. I'm afraid how much I will be charged for making that call. I was charges for changing my appointment time. 1200 dollars wasted. I do not want to work with Amanda. I don't think I should be charge for your mistakes.

Was really excited and hopeful we picked the right office. But that quickly changed. We were told that it should take 6 - 8 weeks. That when a child is involved they like to work faster. That’s not true. My case took forever. It tooks months and not because of the court. It’s the paralegals they take there sweet time to do anything. And for them to call you back could take weeks. Elizabeth is the worst of them all. They seem to forget that we hired them and that’s how they get paid. This was a very emotional time for my husband and I. They had no care in the world that the poor service we received was taking a huge toll on us. We talked to Mr Edgar hoping it would change. Nope still the slow lazy service. I’m thankful that the other party didn’t show to court and we were granted what we were asking for. Otherwise we were so worried that we had chosen the attorney. Me Edgar could be a great attorney but really needs to get a staff who works for the customer. I would not recommend this company to no one.

I may have spoke too soon on my original review. I will update this review in a week to make it a FULL review. : Nicole has been one of the best attorneys I have ever worked with. If you are looking for an attorney for this type of case, Nicole is for sure who you want in your corner. She may not have the time to respond to my every message but I know she gets them and she will respond if needed sometimes even before replying to my message, she is on it already. She will not always tell you what you want to hear but she is honest as can be and will not sugar coat anything just to get you to hire her. She will fight and fight hard for you. There is just not enough good things to say about our experience with Nicole. There is not a single thing I could complain about or say negatively about how Nicole has helped us out so much. Nicole has already gone above and beyond what any other attorney would have because she honestly cares about the cases she works and the families she helps. If you need the absolute best around and someone that knows the system extremely well you need to hire Nicole and let her help you out in your battles. There is no one other I would want on my side for the reasons I hired her. Nicole also has an extremely good reputation in the local system and no one has ever had anything bad to say about her unless maybe you ask the other side, I can not imagine they think as highly of her but that makes me feel all that much better about hiring Nicole when I saw the fear on the other sides face when she walked in to represent me.