Law Offices Of Mandell And Santora

Edit 8/13/24: **Updated Review of the Law Office of Jon Mandel: A Step Toward Resolution** Since my original review of the Law Office of Jon Mandel, I am pleased to share that there has been a significant development. Jon Mandel personally reached out to discuss our differences of opinion regarding the handling of my case. During our conversation, we both took the opportunity to apologize for the words that had been exchanged previously, which I appreciated as a step towards a more constructive relationship. Mr. Mandel made it clear that he is now available for updates on my case and expressed a commitment to moving forward with a renewed focus. This outreach has given me some hope that the situation may improve, and I am looking forward to seeing what progress will be made under his direct involvement. While my original concerns still stand, I am cautiously optimistic that the steps taken to address our communication issues will lead to a better outcome. I will continue to monitor the progress of my case and provide further updates to this review as things develop. My hope is that future interactions and results will reflect a more positive experience, and I look forward to sharing more in time. __________________________________________ Original review: **Review of the Law Office of Jon Mandel: A Frustrating and Unprofessional Experience** My experience with the Law Office of Jon Mandel has been nothing short of a nightmare. After being involved in a Lyft accident, I entrusted this firm to handle my case, only to be met with a series of disappointments and frustrations that have left me regretting my decision. **Lack of Communication and Follow-Up** From the outset, the communication from this firm was abysmal. Despite the seriousness of my case, the team failed to keep me informed or provide timely updates. Months went by before they even began the process of fighting for a settlement. Their lack of follow-up was unacceptable, leaving me in the dark about the status of my case. **Excuses and Blame-Shifting** The firm consistently blamed external factors for their delays, particularly pointing fingers at the doctor's office for allegedly taking a long time to release medical records. However, when I contacted the doctor's office directly, I was informed that the records had been sent promptly. This blatant lie from the law office highlighted their unprofessionalism and unwillingness to take responsibility for their shortcomings. **Unprofessional and Insensitive Behavior** The only direct communication I had with Jon Mandel was a single conversation. Instead, I was often contacted by a person named Vince, whose primary concern seemed to be the female passenger in the car during the accident, rather than focusing on my case. This insensitive and unprofessional behavior further eroded my trust in the firm. **Delays and Incompetence** Even basic tasks, such as obtaining and reviewing my medical records, took an unreasonably long time. It wasn't until I called for an update that I was told they had just received the records and would now follow up. Had I not been proactive, who knows how much longer my case would have languished? **Recommendation** Based on my experience, I strongly advise against using the Law Office of Jon Mandel. Their poor communication, lack of follow-up, and unprofessional conduct make them a prime example of a firm more interested in chasing dollars than genuinely caring for their clients. I will update this review once my settlement occurs—if that ever happens—but as it stands, I highly recommend seeking legal representation elsewhere to avoid the headaches and frustrations I have endured. In conclusion, avoid the Law Office of Jon Mandel if you value timely, professional, and empathetic legal assistance. This firm has proven itself to be unreliable, untrustworthy, and ultimately ineffective in handling my case. Seek out a law office that prioritizes its clients' needs and provides the quality service you deserve.

Mr. Mandell and his associates represented me after undergoing an accident. I wanted to say that Mr. Mandell and his associates has done an excellent job. I am extremely satisfied with the work and care that Mr. Mandell and his team provided. They're all very pleasant, knowledgeable and professional. I would recommend Mr. Mandell and his team to others without hesitation.

Stephanie and Jonathan is the best. Keep me in the loop with everything even when I didn't want to be bothered. It worth my traveling from one Boro to another. I will recommend them to anyone that looking for a GOOD LAWYER

I was referred to him by my nurse assistant all high regards on the referral part but once I spoke to him and I got him what he asked for about my case he was referring to another lawyer for advice instead of listening to my case and judging for himself ultimately he decided not to take my case so for that reason he got one star. Because he decided according to another lawyer instead of him trying on his own. I never even met the man just spoke to him a couple of times and he told me over text message that my case is not for him. any lawyer who will not talk to you until you this himself let alone come out to meet you doesn't give me good feeling if you would. He actually said because I was in a wheelchair that my injury is not changing my life much more because I was already in a wheelchair. Look elsewhere people. I'm in a wheelchair in the hospital broke my hip after I was in a wheelchair most of my life already. If that's not a slam dunk a Sarno what is but I already got another lawyer.

Don’t waste your time. Horrible law firm, horrible attorney. He is never available to speak and they do you a disservice when it comes time to settle. I had to insist that they raise the settlement offer multiple times. You would think they would settle for the highest amount possible the first time around and not low ball. They should be disgraced to call themselves a law firm.