Lease & Rental Mngmt

I've had a great experience so far. I financed my car in March of this year and the bank I had linked to my account I closed and am waiting on my new card to set up the auto pay and I always call and make my payment or send in a money order and every time I've spoken to someone they have been very understanding and accommodating. It helps tht I love the car I financed also. Life happens and it's nice to have a company that does there best to understand.

To ANY DEALERS that are considering this place, STAY AWAY! Their contracts for financing are literally SLAVERY & your better off holding the paper yourself! nnPage 5 section 9 "contract repurchase" states not only do you have to buy the vehicle back if the first payment isn't made which is honestly standard but if the vehicle has experienced ANY mechanical failure within 6 MONTHS where the customer complains, you have to buy the car back!! nnIt doesn't end there though, instead of the lender purchasing $100 VSI insurance covering themselves, they put the blame on the DEALER if at ANY point in time the customer takes full coverage insurance off the DEALER has to buy the car back!!! nnHow in the WORLD can the dealer protect themselves from the customer calling up their insurance company 3 months after the sale and reducing their insurance to liability only!? nnDid I mention that in order to do business with them you are ALSO WAIVING ALL RIGHTS to litigation and a trial!? Not only this, but your ALSO responsible for all attorney costs not only on YOUR end, but auto uses end as well! nnThere contract is approx 40 pages long & im sure there is substantially more literature stripping you of literally ALL of your rights, but those are just SOME of the ludicrousness.nnI almost signed up with them years ago & didnt because of the contract. I called again recently, years later & was advised their financing is much easier and the contract is much smaller. I filled out a single piece of paper & agreed. AFTER they ran my credit which having an almost 800 credit score I was weary of, they send me another 30-40+ page contract with all the same insanity! Another inquiry on my credit for absolutely nothing!nnI called up & spoke with "shelli" & was extremely respectful, advising her of all of this & she replied "I know the contract is stated this way, but we wouldn't do any of that"...UMMM, then why is it in your contract!? When I asked for an addendum of some sort confirming what she said verbally she told me no and pretty much "too bad, tough luck". Not the slightest care in the world!

As a dealer who has been doing business with Autoloan for over 24 years I can honestly say that they are an outstanding lender that always does what they can to help my customers with poor credit. Their programs are designed to help people get a vehicle and improve their credit score. If the vehicle purchased isn't up to par, look at the dealer who sold it....not the finance company. I've read a lot of the reviews here and many of the comments are just sour grapes. This company has ALWAYS treated myself and my customers like gold.

I had no problem with them until it came to the end of my loan I contacted them to send me a list of dealers in my area that use them because the original dealer closed after 2 months nothing went through a different loan company they played off the last $500 of my loan I was not charged my car payment that week do to the new company paying them off the following week I look in my bank account and I see they took it out. It took me 45min to talk to some one to get well until we get that check we will keep charging you. What craziness

Auto Use - Auto Loan is an excellent vehicle finance company. They have very competitive rates and friendly customer service. We have worked with Gus, our rep, for many years. We appreciate the partnership and highly recommend!