Manchester Law Offices

It begrudges me that I am giving this shambles of a company One Star! Extremely poor communication from Lara Tucker. Has dragged a relatively simple divorce out for almost three years. Never answers the phone, takes weeks, often months to come back with replies to emails. Lara is just the latest in a long line of other seemingly disinterested solicitors representing this farce of a firm. I had been promised a reply regarding my decree absolute amongst other items by the beginning of this week. It's now the end of the week, and nothing! I called her mobile. Voicemail. I sent an email. Out of office reply. I called her landline. Voicemail. If you are after a professional and efficient legal service, my advice is simple - DO NOT USE IRWIN MITCHELL!

They employ staff who do not know what they are doing, they say one thing and do another and if you call to ask a question they can’t wait to get you off the telephone quick enough. Which is a very different story for when they come round to your home and get you signing on the dotted line. Crucial information we should’ve been given a year ago, if the solicitor we had dealt did her job properly, and would’ve saved a lot of hassle and stress over the past year. For me it wasn’t about winning a, it was about dealing with a company and solicitor who should have been able to offer expert advice based on the facts presented, not going after the wrong people, not checking files were received and waiting for months to check, or knowing previous precedent and how this affected the case. Our solicitor didn’t do any of this, despite nothing changing about the case and over a year. We have now been given three different scenarios as to why they don’t think they can proceed (after her saying when we met face-to-face she had a very strong feeling that this was the case she could win because she won the majority of cases like this) and each one was totally avoidable if she’d known what she was doing. They want you signed and sealed up on the dotted line to get the client numbers up and when they realise they’ve made a mistake and given you wrong advice from day 1 they do not want to know. We have been strung along for a year with excuse after excuse! We shall be putting in an official complaint about how we have been dealt. I do not recommend them at all, not even the one star you have to press to get a review published.

Waste of time company. Avoid this company if y dont wana lost time , money. And have stress. I was knocked of my bycycle. Car was fiat panda 2006. And day of accsident car was whitout MOT already for 2weeks. I was feeling like gost rider. Car knocked of me and Fiat panda was going to metal scarp:)))) You cannot proceed to the hearing unrepresented and without the funds to cover you for costs. The Defendant's costs could be in the region of £5000 and our disbursements going forward would be £1400 approximately. For us to allow you to proceed to the hearing you would need to send us an immedaite upfront payment of £1400 and have the ability to pay the Defendant's costs if, as anticipated, you lost. Unfortunately you cannot just do what you want without costs consequences.

Habismal, laughable and pathetic service. Avoid at all costs!

Poor communication and the agency they use Quest provided a poor service.