Merritt, Webb, Wilson & Caruso PLLC

Had a terrible experience with Steven M. Gebeaux. This is the designated law firm for NC within LegalSheild membership. I submitted a ticket asking for benefits provided for pregnant women in NC, he called me and said since my Legalshield membership was sponsored by my employer, he cannot provide any legal assistance to me. I hung up and resubmitted a request under a different category on Legalshield website asking NC benefits provided to pregnant by the government, Gebeaux called me again said “NC doesn’t provide any benefits to pregnant women!” Not knowing the law is one thing, being rude and unprofessional is another. I told him I would like to talk to someone else from his firm, and he called me the third time! Really disappointing law firm. Do not recommend.

Wow I came on here to voice my grievances with Merritt Webb specifically attorney Madison Guerra (who JUST graduated law school) who was not only rude but condescending. However, I see that my now 2nd bad experience with this law firm is the exact sentiment of others, which makes me sad. Because of this, I went ahead and canceled my legalshield membership. Unfortunately, Legalshield has done nothing to make changes despite the overwhelming negative experiences their members have had. Merritt Webb nor Legalshield will get another dime of my money and definitely not my time. I'll take my chances and get legal advice from chatgpt before I'd ever call Merritt Webb again. These people truly have a problem.

I had a great experience with Merritt Webb through LegalShield. Customer service and the attorneys I spoke with were friendly and patient with all my questions, and they handled my requests in a timely and satisfactory manner.

Just called with very serious issues and was brushed off. Steven talked to me condescendingly as if I didn’t understand. I’m a doctor…. Will be giving my money to another law firm idc what it costs to be respected

What a scam! I've contacted this firm in explanation of my deceased Mothers Will, drawn up by Merritt, Webb, Wilson, & Caruso. and, I was told I have to purchase a membership for them to explain the Will (If they want a few dollars to explain, what should have already been paid for in the undertaking of producing such a legal document, fine) But for them to tell me I have to purchase a membership before they will explain what it is they put in the Will, regardless of the fact that I am listed as a Beneficiary, how Pathetic... It seems to me when you charge outrages fees to draw up said documents, you should have a duty to, at the very least, explain the terms of the Will without forcing someone to buying a membership... Now I have to spend my time, efforts, and hard-earned money (a novelty to most Lawyers), to drag them into court, via another Attorney and a Motion, for them to divulge information, they should already be legally binding. *As to you response, I was told I must purchase a membership to speak to someone. I may not be a lawyer but buying a membership (to what I don't know), is hardly comparable to paying a consultation fee. Never was a fee discussed or brought up, which I would have been more than happy to have done. The Only information I was told was that I had to become a member, through some membership... Paying a fee for consultation of my Mothers Will, is one thing, buying a membership implies a lot more. Just so were clear on where the matter truly lies. I didn't come up with this "Membership" demand. That was what I was told, specifically, by your staff, who then said, they had to transfer me to someone else to speak about buying a "membership" because they didn't know what that entailed.